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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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862 results found

  1. Healthcare App for hearing professionals. Patient tracking, scheduling, and aggregating. Clean and simple GUI interface.

    1 vote

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  2. Need to use the Conference Phone to join the meeting in RC Embedded App for MS Teams. Our available feature only is thru RC Meetings and use Dial In to utilize physical / conference phone.

    1 vote

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  3. Have the option on the hold music to inform customer about their queue number while on hold

    1 vote

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  4. Create customized emojis in RC.

    1 vote

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  5. Customer wants to use not a unique email for several user extensions.

    1 vote

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  6. The calling mode in Salesforce, and majority of our supported apps only usually allow to them to select either 'RingCentral App, RingCentral Phone, Browser, and RingOut'.

    The RingOut is usually a workaround, however, is depends strictly on the user's call handling settings which may cause their app to ring. If we could have the option to select Deskphone wherein they won't be interrupted by their RingCentral app it would benefit a lot of users especially people who use CRMs for Sales are accustomed to using their deskphone.

    1 vote

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  7. We have been trying to process payment through the IVR, but we haven't find a tool to do it in RingCentral.
    This would be great to collect payment, automatically or guided by an agent.
    There are some platforms that do it but they are expensive, and it wouldn't be a good idea to use 2 phone systems.
    One of the most popular payment processor is CardConnect, and is currently the platform we are using for to charge our clients. (If you want a good price hit me up lol)
    I hope you will consider this idea!!

    4 votes

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  8. Offer integration with Rentec Direct property management.

    1 vote

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  9. Admins should have an option to remove the Fax icon in the RingCentral for Teams.
    Fax has been disabled admin portal.

    1 vote

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  10. Having the feature to update a setting that will apply to all users in RingCentral for Salesforce or any integrated application via Admin access would be helpful.

    As an example, if an Admin wants their users to call from the RingCentral Phone or Browser, the Admin can just easily change the settings which will apply to all users.

    1 vote

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  11. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    2 votes

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  12. Entities that also contains a contact field, and the contact/s that matches the phone number is listed in that field. These entities are considered as associated with the contact/s that's calling or being called. Currently, I believe this is limited to: Accounts, Cases, and Opportunities.

    1 vote

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  13. Please add a TODAY button for the calendar on the mobile app. If we want to look at an appointment two weeks ago or next month, we have to scroll through week by week and then if we want to get back to today, we have to scroll the other way to get back to today.

    1 vote

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  14. Allow us to see more appointments in the MONTH view of the workspace (calendar) on computer. Currently we can only see the first 3 or 4 appts, the rest show as +1 +2 etc.
    Before when this was Glip, we were able to see at least 5 to 6 in each day in the month view

    1 vote

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  15. When receiving the call there is no sound for that, please try to improve it.

    2 votes

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  16. i am looking for a solution that will automatically call through leads and then connect me to the ones that answer

    1 vote

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  17. 2 votes

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  18. Is there any way I can monitor a call and make a call simultaneously? Additionally, can I have the person I called listen to the call I'm monitoring? Is this feature available in the RingCentral app? If not, can we add it?

    1 vote

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  19. We are looking for a screen pop that happens after the call has ended in order for the end-users to finish entering data for the contact. We are using Dynamics 365.

    Hopefully, this option will be available in all integrated applications.

    1 vote

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  20. I have multiple accounts with RingCentral as I'm running different companies. It is difficult to keep on top of client calls with each account as I cannot be logged into both accounts at once. Is there a way to be able to toggle from one account to another under 1 login? I have been a longtime RingCentral client and this is something I suggested years back. Can you please implement this feature within the desktop and mobile apps?

    2 votes

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