1075 results found
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Sync RC contacts to Redtail CRM
RC Contacts should be synced to Redtail and not just in the Unified CRM
2 votes -
RC for Hubspot - RingOut
Need to use the RingOut feature in RC for Hubspot
2 votes -
Address RIngCentral for Google
Make the user's addresses visible in RingCentral for Google please. Only the User's name and phone number showing
2 votes -
RC EA for MS Teams - Firewall for MSI Deployment
The end-user doesn't have problems with both the Ring app AND the Teams plugin. The problem isn't installing the app, but specifically after the app is deployed it asks the user to Allow changes to the firewall.
Do we have any Documentation that shows how to Deploy the Apps without asking the user to Allow changes to the Firewall? The users are prohibited from making changes to the Firewall. Microsoft Defender is blocking the full Deployment, and the Staff do not have admin rights in their Microsoft accounts, so IT has to do an MSI Push.
It was recommended to…
3 votes -
RingCentral Video meetings in RC for HubSpot
A way for end-users to integrate their RC Video meetings to HubSpot Profiles.
Currently, calls are pulling through wonderfully, but I would love to have their Video meetings added, too, if possible.
4 votes -
Direct Routing API for Teams toggle
An API for the native Direct Routing Teams toggle would ensure that full automation of moves adds and changes via API can be achieved.
7 votes -
sync status from teams to ringcentral
Sync Teams Away Status with RC HUD, rather that showing user as offline in the RC HUD, when they are actually just away in Teams
1 vote -
MS Teams Notifications
We have a user who would like to use Microsoft Teams for their communication instead of using RingCentral Application. One of the primary issues is the lack of proper notifications when he receives a direct or teams’ message. For instance, he walks away from his desk and he only sees a red circle on the RingCentral application in his start bar, but he is looking for something more in your face. Something that he can’t easily miss. Is there some setting that we can setup on his machine in order to mirror how Teams provides notifications?
1 vote -
Integrate teams messaging to Outlook plugin
It would be nice if there was an ability to add the Teams/messaging component into Outlook. I download the RingCentral for Outlook plugin and it shows voice, fax, and text, but not the Messaging component. Is there an updated plugin that includes this or plans for this integration in the future. Thanks.
1 vote -
Single Sign on Option - for Google
The three button options to sign in that are now displayed on the login page are the Single Sing-on button, the Apple button, and the Google button.
The customer wants the view that was previously displayed to them, which was a sign-in page with just the Google button.
2 votes -
RC for Hubspot - Multiple Contacts
Need to add multiple RC numbers to one Hubspot contact for the SMS activity to select and not add manually per contact
2 votes -
RingCentral API or integration with Cliniko
We are currently using texts through Cliniko, our Electronic Medical Record platform, however. I have to copy and paste information from each call and voicemail into their communications section of their chart. An API or integration of some sort would help save time spent per phone call in the middle of working on other patient charts.
We also have to use a separate number for texting, often causing communication with patients. the EMR system cannot receive texts to our main number with ATT Office At Hand and it cannot receive images or attachments that patients try to send. We often…
1 vote -
Archiver for Call Queue Management Extension
Need to setup the archiver for the call queue extension that is created by CQ Management.
2 votes -
Archiver accont wide set up
Option to set up the Archiver Account wide for all the admins on the account.
1 vote -
RingCentral for Hubspot ability to monitor
Ability to monitor users using RC for Hubspot
1 vote -
Unified CRM extension for RingCentral, option to change from "New Lead" to "Active" status
When a contact or candidate is added to bullhorn via Unified CRM extension for RingCentral, they are added with a status of "New Lead". May we request a change from "New Lead" to "Active" status
1 vote -
Integration WIth Zendesk Sell
Currently RC is only integrated with Zendesk Support.
Looking for an integration with Zendesk Sell, much like the one available for Salesforce. Your competitors offer this.
1 vote -
RC for MS Teams - Incoming Call
The customer using RingCentral to Microsoft teams Integrated app When they are in teams meeting they are still receiving a call or the phone still ringing
3 votes -
Hubspot workflow
Sync the SMS workflow of Hubspot into Hubspot itself; Rc for Hubspot ; RC app.
1 vote -
RC for Hubspot Warm Transfer
Customer had provided screen recording which you may find attached to this email as zip file.
You can see that there is no option to "ask first" before transferring as the previous app allowed. A window in HubSpot with my contact profile also does not pop up like it used too, I realise I have multiple profiles however this is true for guests with only one profile too.
If this does not help, then we can arrange a meeting with the customer directly.
2 votes
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