1510 results found
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App Connect : multiple contacts
Auto log calls to all matching contacts (multiple contacts)
6 votes -
Programmatically Download Images/Files in Message Data Exports
We would like to have an option to programmatically download files in message data exports. At the moment, we have to manually open a link for each file in order to download it. This process is inefficient and very time-consuming.
1 vote -
Sync Contacts From Exchange Public Folder with RingCentral for Microsoft Teams
RingCentral app for Microsoft Teams support syncing contacts from an Exchange Public Folder
1 vote -
Integrations: Rent Manager
We are looking for a way to unify RingCentral communications with Rent Manager (https://www.rentmanager.com/become-or-refer-a-partner/). It would be great to sync caller ID/contacts between RingCentral/Rent Manager and keep a records of calls/texts to tenants (and vendors) within the history/notes feature in Rent Manager. Including an AI summary/notes copy would also be great. Please help make it happen!
1 vote -
Sync Pipedrive contacts to RC App
Option to sync Pipedrive contacts to RC App should be possible
2 votes -
Hubspot Voicemail Integration
HubSpot integration with Ring Central should provide voicemail logging. All businesses want to know if their customer leaves a voicemail. The HubSpot native caller has this integration and the system natively supports recording voicemails, so there should be a means to do similar with the Ring Central integrations.
4 votes -
RingCentral for Hubspot - integrate multiple Hubspot account as one
need to connect my ring central to hubspot. But main ring central is running 2 company under one account. and the 2 company number need to connect t o 2 different hobstpot portal
1 vote -
RC to Hubspot SMS Logging
Get the SMS logging recorded under the user’s name so that we can have accurate activity tracking.
3 votes -
Enterprise Branded Caller ID
Please make the Enterprise Branded Caller ID a menu option so we can subscribe to it through the Ring Central desktop program. By making it a subscription feature, you will gain more business and it will be easily accessible to your customers.
1 vote -
canceling faxes
Your system is very misleading when cancelling faxes. Just found out that you can only cancel faxes that are in the "Processing" stage which means you have to catch the error immediately or you're out of luck. Don't have the option to "Cancel" faxes that have been "Submitted" as it is misleading. With manual faxes, you can cancel when it's dialing (which I liken this to "Processing") or transmitting (which I liken to "Submitted").
1 vote -
1 vote
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HV SMS - Enable to send up to 29k SMS
Enable to send up to 29k sms messages
2 votes -
Hubspot SMS deals
Ability to send SMS through deals page in Hubspot . Just like the option that shows on the "conytacts" page .
3 votes -
Using a standalone RingCentral email domain
Provide business email capabilities to its customers, directly through a standalone RingCentral domain for a business email to avoid spam and scams associated with personal emails.
1 vote -
Salesforce export calls
Export all the outbound phone calls and UUID integration on salesforce and also to backfill the data into salesforce
1 vote -
Options to call or SMS by hovering on a Phone number
Kreg wants to have the possibility to hover over a number and be presented with the chance to call or send SMS, which was with the RingCentral for HubSpot extension.
He is gutted that he has to navigate a few steps before calling a contact or sending an SMS.
He says this makes things more complicated.
2 votes -
RC Personal Contacts in RC App Connect (PipeDrive)
Ability to use Personal Contacts in RC App Connect for PipeDrive
2 votes -
Download Teams messages, including all reactions, images, files, and other documents shared within those messages.
I have not been able to find a simple solution to download our Teams chat history. I am aware that I can download the Teams messages in the app settings, but it only saves as a .json file, which is not useful for my purposes. Requesting a complete data download of our Teams messages, including all reactions, images, files, and other documents shared within the messages?
2 votes -
Enable Voicemail to call Groups on Hubspot
When a voicemail is sent to a call group, enable the users in the group to upload and access voicemail on Hubspot
1 vote -
Busy versus Set Status Message dichotomy
Enabling Messaging in RC seems to force the application to have only: Available, DND and Invisible while giving the Set Status Message option. By disabling Messaging, users gain Busy as an option (in addition to Available, DND and Invisible), but then lose the Set Status Message. When trying to set up the Presence link between RC and Team, the vast majority of actions seem to rely on setting Busy as the status and simply do nothing when there is no Busy status available. DND will replicate across Teams and RC, but that's about it.
It would be great to have…1 vote
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