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1282 results found

  1. Having a conference option in chrome extension of hubspot for ringcentral

    2 votes

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  2. please add integration with Go HighLevel

    9 votes

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  3. Is it possible to have only one Microsoft 365 for SSO to be used in two different RingCentral accounts?

    2 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  4. 1 vote

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  5. Covetrus Pulse cloud application is used in many Veterinary practices as Practice Mgmt Software. Integration would benefit clients with incoming calls to fetch the client record automatically using the caller number. This will bring in great efficiencies within the call and appointment process. This will increase Ring Central's penetration into Veterinary businesses.

    3 votes

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  6. I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?

    1 vote

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  7. Right now only Missed Calls or Completed Calls will trigger automations in Zapier. Instead, it would be nice if ANY call could trigger an automation and then we can filter by result and create more complex workflows.

    2 votes

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  8. We use Zapier to run a variety of automations whenever there are missed calls. Unfortunately, we cannot build any automations around call queues as this feature is not supported in the Ringcentral integration with Zapier which limits how we set up the system. Either we use a virtual user (that can integrate with Zapier) that forwards calls to multiple call agents or we use a call queue (that cannot integrate with Zapier) and give up all this extra functionality.Please add call queue support to Zapier!

    3 votes

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  9. Purolator wants to arm their drivers with Zebra devices with the RC App. they need the calls to go over the cellular data network and use the carrier minutes ONLY when cell data is not available. The plan they have with their current provider offers unlimited data but carrier calls are very expensive and is only to be used when absolutely necessary.

    7 votes

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  10. Is it possible to have the Bats CRM to be included on the list of apps for integration with RingCentral

    1 vote

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  11. be able to install RingCentral App Desktop for Linux users on their computerSFDC case number: 17497048SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001MYmvHQAT/viewCompany: J DuBroy ConsultingRC UID: 275289043 (1 line) EST (Toronto)Current Total MRR: USD 3.97Name: Joel DuBroyEmail address: joeldubroy@jdubroyconsulting.com

    1 vote

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  12. Want to use a third party software on their BT Cloud Phone account caller GO TAPI.

    2 votes

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  13. Even if I have the unread switch deactivated, I will prefer to be able to choose if the new unread messages can go on top of the rest of the messages (ignoring the teams, messages etc). Just put on top all the chats where I have new messages.This is because all the unread messages are spread all over the list I have in left side of the UO window and it is possible to skip some messages, especially if the list with the favorites is pretty long...

    7 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  14. SPOK attendant console integration is a key requirement for BMC. They have been utilizing SPOK as their call intake solution, as well as an interface to beepers/paging devices for many years. The hospital is currently unwilling to part with this platform. SPOK seems to be dominating the healthcare market.https://www.spok.com/

    3 votes

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  15. It would be helpful for a host to be able to create a link, excluding the host's personal meeting ID information, for another user to have and use. In other words, if I have frequent appointments with "John Doe," I could create a "John Doe" meeting link for John and myself to have, and every time I have a meeting with "John Doe" I could just use his link.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  16. Some customers would like to use MS Teams RC embedded app within teams but continue to be able to utilize RC chat and video.

    5 votes

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  17. When clicking on the RC SMS button in Pipedrive, allow for texting from the Mac app instead of the chrome widget. Currently, this is possible for a phone call, but not for SMS

    1 vote

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  18. You can only blind transfer with the HubSpot Plug In. We need to be able to talk to who we are transferring to first. Please add this feature. It is already a RingCentral Feature just need the option added to the HubSpot Plug In.

    3 votes

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    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  19. Builder Trend is a CRM / Project Management Software. It would be great to Track Communications with client via Phone and/ text to Client

    3 votes

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  20. Please create a feature that allows us to forward a voicemail to another RingCentral user within the company directory. Current I would need to download the audio and upload it back to message. Its not efficient. Another suggestion is to attach the audio with the email notification of the voicemail transcription

    3 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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