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1511 results found

  1. Elevate Your Offering with RingCentral + Calendly Integration

    Dear RingCentral Team,In today's evolving landscape, seamless integration is key. RingCentral's current lack of API connectivity with Calendly and other popular applications hinders our ability to cater to clients who favor streamlined scheduling.We are currently employing a marketing strategy that relies on Calendly to schedule meetings. It presents a challenging situation when promoting UCaaS to prospects while relying on a competitor for video conferencing meetings scheduled through Calendy. Due to RingCentral's lack of an API for Calendly integration, we've had to resort to using Zoom or MS Teams. This incongruence raises the question of how we can expect potential customers…

    6 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  2. Have 2 options for voice message, One for daily use, and 2nd to change to holiday, out of office etc.

    It is rather a pain having to change the voice mail message when out of the office and then have to change it back to the daily message when returning to the office. It would be great to have the option to have 2 message recordings, one for daily message and one for when out of office and just simply and quickly change the message back to the daily recording. The default recording in the app is not usable as it does not meet the requirements that our management wants in our messages. Would be great if we could change…

    6 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  3. Option to turn off Citrix Optimization by Default

    Option to turn off Citrix Optimization by Default

    6 votes

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    Under Review  ·  0 comments  ·  Accessibility  ·  Admin →
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  4. Full plugin capabilities of RingCentral Teams' embedded dialer app inside of the VDI (Azure VDI) session.

    RingCentral dialing features are not available to the users from within TEAMS and will not move past the SIGN IN display
    Software Engineer from MS Teams confirmed that the plugin does not support multiple sessions or the full functionality is not yet supported in VDI

    6 votes

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    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
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  5. MS Teams Embedded App Contact list

    It would be great if we had the ability to select between which contacts to be displayed in the embedded app (RingCentral contacts/Partner brands or Microsoft Teams contacts).

    Some users prefer RingCentral/Partner brands Contacts to appear on MS Teams Embedded App or the other way around.

    6 votes

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    1 comment  ·  Integrations: Microsoft Teams  ·  Admin →
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  6. Only Offer Teams Plugin Download After Unable to Detect Plugin

    Users who click the "Open plugin" button are redirected to a website (https://teams.ringcentral.com/assets/tab/rc/_beta/plugin-download.html?locale=en-US#/) where the most predominant button is the "download" button. The website should instead try to detect and launch the plugin, and if it is not detected, then offer to download and install the plugin.Citrix already does this with Citrix Reciever, so there's no reason that RingCentral couldn't adopt this.Alternatively, RingCentral could make the "Launch" button the predominant button and make the "Download" button smaller.The EXE installer should detect the presence of the MSI and not allow installation to continue. Right now, if the MSI version…

    6 votes

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    0 comments  ·  Integrations: Other  ·  Admin →
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  7. Ability to keep live(auto) syncing with ring central and beetexting contacts, using google contacts.

    Ability to keep live(auto) syncing with ring central and beetexting contacts, using google contacts as default

    5 votes

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    New  ·  2 comments  ·  Integrations: App Connect  ·  Admin →
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  8. RingOut

    Use Ringout for deskphones and other devices

    5 votes

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    Under Review  ·  2 comments  ·  Integrations: HubSpot  ·  Admin →
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  9. Integration with Smart Funnels Pro

    Add Smartfunnelspro to your approved apps: https://smartfunnelspro.com/

    5 votes

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    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  10. RingCentral APP to be added to my apps instead of going to admin portal

    Currently when I go to myapps to use SSO for Ring Central it takes me to the Admin portal and the expectation would be to go to my phone https://app.ringcentral.com

    5 votes

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  11. Audit trail Mute visibility

    Audit trail Mute visibility -Ability to check the extensions that muted the calls on audit trail, this is to further check the users who mutes the calls when reviewing the call recordings for audit.

    5 votes

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  12. User Provisioning should not have a welcome Email

    Provisioning the Users from Azure to be added in RC Users should not require them to setup their account like creating password, PIN and SQ since they are going to login only using SSO.

    5 votes

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    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  13. Automatically Disable RC Embedded App Notifications During an Ongoing MS Teams Meeting

    When an MS Teams meeting is ongoing, the RingCentral Embedded App should either turn itself to DND automatically or disable the call notification popup to avoid interrupting the ongoing meeting.

    5 votes

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    New  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
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  14. MMS | RingCentral for Hubspot

    For web telephony integrations including Hubspot, users do not have a way to view the multimedia attachment sent via MMS and as a workaround will have to open the message view the RingCentral app.

    It would be great if MMS support has been added soon for users to stick to one app (Hubspot) at a time especially for companies that rely on the MMS feature to send media.

    5 votes

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    2 comments  ·  Integrations: HubSpot  ·  Admin →
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  15. WhatsApp Business X Ring Central

    Please integrate all direct numbers with WhatsApp business. Only the main number has access to WhatsApp business. All numbers on an account should have WhatsApp business access.

    5 votes

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    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  16. Ability to modify the incoming caller ID settings in the RingCentral CTI | Salesforce

    In the CTI, whenever a user gets a call from the call queue, they see the call queue name as opposed to the caller ID (which is a direct reflection of the setting followed by the RC app).

    Most would prefer to have the caller ID set since so it will be easier for them to associate the call inside of Salesforce.

    5 votes

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    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
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  17. RingCentral Analytics Reports to sync with Salesforce Analytics

    The customer asks if Ring Central analytics can be integrated into their Salesforce.

    5 votes

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  18. Use HubSpot native dialer for calls

    Currently, we do have two options for placing a call using RingCentral for HubSpot
    1. Click to dial
    2. From the CTI dialer

    It would be great if we have an option to have the Call button from Hubspot working after installing the RC for HubSpot dialer

    5 votes

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    0 comments  ·  Integrations: HubSpot  ·  Admin →
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  19. Having a "Notes' field under Users General for internal purpose

    Having a "Notes' field under Users General for internal purpose. Maximum of 512 caracteres will be fine

    5 votes

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    New  ·  2 comments  ·  Other  ·  Admin →
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  20. Account-wide triggers for Zapier

    I wondering how I can get access through Zapier and/or Integrately to all of the organizations Missed Calls, Voicemails, etc, not just the ones specific to the user. I am trying to access the records from " Main number voicemail box 2 Message-Only Extension" To intgrate follow ups in our CRM afterhours but it doesn't seem like these are published to the admin account that I am connecting

    5 votes

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    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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