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1421 results found

  1. RingCentral Analytics Reports to sync with Salesforce Analytics

    The customer asks if Ring Central analytics can be integrated into their Salesforce.

    5 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  2. Call forwarding in RingCentral for Outlook

    I’d like to suggest a new feature for the RingCentral integration with Microsoft Outlook. It would be incredibly helpful if users could manage their call forwarding settings directly within the Outlook interface.

    Right now, managing call forwarding requires switching back and forth between RingCentral and Outlook, which can disrupt workflow. If we could set up and adjust call forwarding settings right from Outlook, it would make the process much easier and more efficient.

    The idea is to have an intuitive interface for call forwarding settings within the RingCentral tab in Outlook, similar to what’s available in the RingCentral app. It…

    5 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  3. Ability to answer Google Verification Calls

    We have identified an issue where our system does not fully support call validation from Google. The problem occurs because Google begins playing the validation code before the call is actually answered. This happens due to the greeting that RingCentral plays before the app or phone starts ringing, leading to the code being provided before the call is picked up.

    5 votes
    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  4. caller id info in the call queue pick up member is not showing

    caller id info in the call queue pick up member is not showing

    5 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

  5. super admin can get access to the voicemail of her user's extension member.

    super admin can get access to the voicemail of her user's extension member.

    5 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  6. smartfunnelspro

    Add Smartfunnelspro and Go High Level to your approved apps
    https://smartfunnelspro.com/
    https://www.gohighlevel.com/go?utm_campaign=Brand(US&Canada)-Sol8&utm_source=google&utm_medium=cpc&utm_matchtype=p&utm_term=go+high+level&adgroupid=130571317339&gad=1&gclid=CjwKCAjwx_eiBhBGEiwA15gLN8Hy767sx52Qda17LCO5r5M4Tya7i0Ls8oBMISdQ7MuZ-nRFiGFKNxoCsRwQAvD_BwE

    5 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  7. RingCentral for Hubspot call log in Notes

    The customer wanted to save the call logs in Notes in Hubspot.

    5 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  8. Need a click to dial feature for the RC for Google Chrome Extension

    The request is for a click to dial feature for the RC for Google Chrome extension.

    5 votes
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  9. Messaging interconnection between MS teams and MVP

    We are getting more request for combined environment with customers with MS Teams and MVP/RC Apps and they want to be able to message cross platform

    5 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  10. System wide custom fax cover sheet and API enhancement

    Customer would like to be able to upload a custom fax cover sheet for the business containing their logo and different information. Currently, each fax account needs to upload the custom cover to use. Being able to add additional cover sheets to the system and push down to all users would assist in streamlining this process. Having the API's to manage custom cover pages would also be a huge help.

    5 votes
    Under Review  ·  0 comments  ·  APIs  ·  Admin →
    How important is this to you?

  11. Teams dial pad integration (Non Direct routing)

    Ability to have a dial pad within Teams without the use of Direct routing and Phone system/E5 license.

    5 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  12. Call forwarding in RingCentral for Chrome plugin

    Add to the RingCentral for Google Chrome plugin the ability for end users to configure call forwarding: call forward no answer (Same configuration available on RC App, Settings > Phone > Inbound calls > Call Forwarding).

    5 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  13. MS Teams embedded app to include chat and video

    Some customers would like to use MS Teams RC embedded app within teams but continue to be able to utilize RC chat and video.

    5 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  14. Teams 2.0 dialler option for CRM integrations

    Ability to use the Teams 2.0 dialler with any of the Chrome extension based integrations for CRM's

    5 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  15. Salesforce: Make calls using Teams Embedded App

    5 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  16. RingCentral for Salesforce: Ability to Customize RingCentral's CTI Session Timeout Setting

    The request is to change the setting from 7 days to Custom.

    5 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  17. MS Teams analytics not available

    The Analytics Reports tab is not available on the new MS Teams. The new update does not include the Analytics Tab

    5 votes
    Under Review  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  18. Auto Text from IVR menu

    I would love to have a feature where a customer of mine can call the main menu and receive an info text from our number. Example: "Thank you for calling Company, please press 2 to receive a text message with a link to our information booklet."

    5 votes
    Under Review  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  19. Fax transmission results to show the direct number instead of main number only + extension number

    Currently, fax transmission results only show the main number and extension number. We would like to be able to see the direct number so that will be able to identify which direct number that fax transmission result is for.

    5 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. App or Integration with Lead Docket and Filevine

    We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.

    5 votes
    Under Review  ·  4 comments  ·  Integrations  ·  Admin →
    How important is this to you?
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