1282 results found
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Add-in for MS Exchange 2019
RingCentral Schedule Add-in for MS Exchange 2019
4 votes -
RC for Hubspot - Call Logs and Recordings
We need to sync all call records and transcripts done within Ringcentral with Hubspot so all interactions appear on our Hubspot contact records. The problem I've found with all options I have found and tested is that one integration only integrates contact info and the other integration only logs calls done within Hubspot via the Ringcentral for Hubspot integration.
We need all calls logged, even those done outside of hubspot. For example, if a client calls one of our agents directly on your Ringcentral softphone, we need it logged in hubspot but it doesn't right now. Only if the agent…
4 votes -
RingCentral Webinar for HubSpot
It would be great if we had an option to use RingCentral Central for Hubspot, just like with Salesforce. https://www.ringcentral.com/apps/office-at-hand/ringcentral-webinar-for-salesforce
4 votes -
Display the dialed/callee number for incoming calls
Currently, it only shows the caller's name and number for incoming calls on RingCentral for Hubspot or any integrated applications.
It would be great if we have an option to also display the dialed number/callee number if there's an incoming call to determine which phone number the customer is trying to reach if they have multiple numbers in the account.
4 votes -
cardconnect integration
We have been trying to process payment through the IVR, but we haven't find a tool to do it in RingCentral.
This would be great to collect payment, automatically or guided by an agent.
There are some platforms that do it but they are expensive, and it wouldn't be a good idea to use 2 phone systems.
One of the most popular payment processor is CardConnect, and is currently the platform we are using for to charge our clients. (If you want a good price hit me up lol)
I hope you will consider this idea!!4 votes -
smartfunnelspro
Add Smartfunnelspro and Go High Level to your approved apps
https://smartfunnelspro.com/
https://www.gohighlevel.com/go?utm_campaign=Brand(US&Canada)-Sol8&utm_source=google&utm_medium=cpc&utm_matchtype=p&utm_term=go+high+level&adgroupid=130571317339&gad=1&gclid=CjwKCAjwx_eiBhBGEiwA15gLN8Hy767sx52Qda17LCO5r5M4Tya7i0Ls8oBMISdQ7MuZ-nRFiGFKNxoCsRwQAvD_BwE4 votes -
Multiple accounts with the ability to toggle between in the app.
I have multiple accounts with RingCentral as I'm running different companies. It is difficult to keep on top of client calls with each account as I cannot be logged into both accounts at once. Is there a way to be able to toggle from one account to another under 1 login? I have been a longtime RingCentral client and this is something I suggested years back. Can you please implement this feature within the desktop and mobile apps?
4 votes -
Multiple accounts
Hi,
I have multiple accounts with ring central. It is difficult to keep on track with different accounts since we are can only log into one account at a time. I believe I am not the only person with multiple accounts, Is there a way to be able to switch from one acct to another under 1 umbrella log-in without logging out of one? I am now required to get another phone in order to keep track of my phone call. If I want to start another business, will I have to get another phone, this will lead me to…4 votes -
RingCentral Team Member Synchronization with Microsoft Active Directory
This integration should automatically add and remove users to specific teams based on AD Group Memberships. The intent is to make specific team seamlessly updated as new users join and leave the company/group.
4 votes -
Slack Migration Tool
Request is for a tool to help facilitate a migration from Slack to RingEX
4 votes -
RingCentral for SalesForce feature parity with RingEX
This includes an ability for call queue members to log in/out of individual queues.
4 votes -
RingCentral for Hubspot (Chrome extension): Transfer live call to RingCentral Co-worker (warm, blind, to VM)
Transfer live call to RingCentral Co-worker (warm, blind, to VM)
4 votes -
Salesforce integration: Conference with host able to drop off
Goal is to have the ability to conference another person onto a call and then have the conference originator drop off the call after an introduction.
4 votes -
Force call type/outcome for logged calls | RingCentral for Hubspot
A way to force the call type and call outcome upon logging a call and default these to mandatory. Corporately we are trying to capture reporting on this but because it is not forced people are skipping this step.
4 votes -
Have text integration. We miss important texts that are only showing up in the app. We’re not able to see texts on the web application o...
...r on our cell phone via cell phone integration. Texts are only viewable on the app.. we miss important texts frequently 9 out of 10 times
4 votes -
Integration for AgencyBloc
We use AgencyBloc as our CRM software. It would be so great to have a pop up when our clients call us!
4 votes -
To removed Debt relief offers from Prohibited campaigns
To removed Debt relief offers from Prohibited campaigns
4 votes -
Salesforce integration call pop up screen to appear even when salesforce is minimised.
If a call comes through on salesforce but you are not working from that screen maybe you have another tab open you can not see that there is a call coming through. Therefore to add a pop up screen for all calls.
4 votes -
Integrate SMS with high-velocity sales in SalesForce
Integrate SMS with high-velocity sales. Have cadences within high-velocity sales that can include SMS messages to customers. Also include an option to opt-out of SMS feature.Case: 15284183
4 votes -
Integrate with SugarCRM
SugarCRM is a large CRM and it would help to connect to Accounts and Contacts in sugar.
4 votes
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