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Developer Platform, APIs, & Integrations

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  1. Want to have the option to use call que pick on the application bridge operator console

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  2. Customer wants to receive notifications in all the incoming calls in the main company number, he wants to send all notifications to the teams group chat that they have.

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  3. Tmob number set up up voicemail to take effect after 5 rings. i would like to have a feature where i canforward calls from my extension to my mobile and would ring for 4 times and if no answer i would like that call to be forwarded on the same mobile number and ring for multi times. unfortunately that settings is not possible since TMob voicemail already kicking in

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  4. Unable to receive short codes for RC Canada

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  5. cx requested that we should have option to send fax using printer on the Rc app like a Icon on the app specific only for the printer for him to send fax.

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  6. Call queue sequential for the call to go to another extension number even if the first extension is already done with the call.

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  7. Add Spinify (gamification platform) as an integrated app.

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  8. Add AgencyZoom as integrated application

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  9. When outlook agenda is synchronised and a meeting which is scheduled puts the RC app in busy state can't be manually changed until the scheduled time is done, but sometimes the meeting can stop urlier resulting that the user stays busy and can't change it to let everyone know his available.

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  10. Integrate Connecteam App

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  11. Currently when texting with a guest, the name on the agent side shows up as our company name and not the actual user who texted with them previously. Enabling this would make it easier to know who a customer spoke with when texting someone in our organization.

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  12. We are a small business and if we aren't available our calls are routed to an answering service. If a call is missed, the answering service blames ring central and vice versa. It would be nice if there was an integration.

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  13. include a phone number on my MS Teams meetings to allow users who do not have robust audio capabilities on their computers, to call in to a presentation such that all participants can hear the caller(s) when they speak and the caller can hear people talking via MS Teams. I see articles about internal use of RingCentral with Teams, but nothing regarding what I am describing. Zoon offers a phone number on their meetings so users can call in

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  14. include a phone number on my MS Teams meetings to allow users who do not have robust audio capabilities on their computers, to call in to a presentation such that all participants can hear the caller(s) when they speak and the caller can hear people talking via MS Teams. I see articles about internal use of RingCentral with Teams, but nothing regarding what I am describing. Zoon offers a phone number on their meetings so users can call in

    1 vote

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  15. when someone calls RC Main they wanted to have a new Lead in Salesforce

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  16. Right now, we only have the option to use one domain per account.
    With a multiple site set up, it will be great if we can integrate each site to a different Microsoft Teams domain.
    For example, one site is name@emortgagecaptial.comname@emortgagecaptial.com and the other is name@saxumventures.comname@saxumventures.com. They are two different Microsoft accounts.

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  17. I would like to remove the options to edit or changed the Google Drive / Box, etc accounts set by the Super admin. Users are able to change the connected account on the archiver for their extension. I wan one account for archiver account wide.

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  18. Hi. can an outlook email be forwarded to my Ring Central number as an SMS text?

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  19. Some businesses use this email platform and it will be helpful in scheduling a meeting if the RC Scheduler Add-In is available.

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  20. I’m an STR property manager. I manage most communications with customers from a platform called Guesty. It would be extremely convenient if I could sync up my contact list from Guesty to RingCentral.

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