Skip to content
← RingCentral Ideas

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve RingCentral?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1444 results found

  1. Customer would like to have the option to edit the default text of IVR

    Customer said she doesn't want to record her voice on IVR and would like to change the text of the default greeting

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. Teams integration-Incoming calls Notifications will be send in the group chat we created in Teams.

    Customer wants to receive notifications in all the incoming calls in the main company number, he wants to send all notifications to the teams group chat that they have.

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  3. printer to fax option

    cx requested that we should have option to send fax using printer on the Rc app like a Icon on the app specific only for the printer for him to send fax.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  4. Lightspeed webstore integration to Ring Central

    https://www.lightspeedhq.com/thank-you/?id=1e899d05Looking to see how to add Lightspeed store as a part integrating SMS, Email.

    2 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. WFM My Zone Intergation with Outlook calendar

    Agents/Supervisors should be able to update their outlook calendar and that then be updated in their my zone schedules (and vice versa)

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  6. Save Voicemails in MS Teams when using Bridge Operator Console for RingCentral.

    The Users are using Bridge Operator Console for RingCentral to make/receive and transferring calls. When we transfer calls to another user through Bridge, the voicemails are being saved in the RC app. We would like that to be saved in MS Teams instead.

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  7. Real-time Translator Be Included on MS Teams-RingCentral Integrations.

    The feature is already available as an add-on service with MS Teams. This should be included on the RingCentral-MS Teams integrations

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. Add Real Time Translator app to the Teams Integration

    I Am requesting the Real Time Translator App in Teams be added to the Teams integration so that it will work with the Ring Central Soft Phone App.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. BT Cloud Phone account caller GO TAPI.

    Want to use a third party software on their BT Cloud Phone account caller GO TAPI.

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  10. Make any call (independent of outcome) trigger automations in Zapier

    Right now only Missed Calls or Completed Calls will trigger automations in Zapier. Instead, it would be nice if ANY call could trigger an automation and then we can filter by result and create more complex workflows.

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  11. Transmitted Page Count in GET Message Store API

    When calling the GET Message Store API endpoint, if the fax failed to transmit completely, I want to know how many pages were transmitted successfully so I can retransmit the document with no repeated pages and also limit my future transmissions to page counts the recipient can handle. The GET Message Store call contains a "faxPageCount" field which contains the number of pages that were attempted to transmit, however, when the transmission fails mid transmission, I expect for some field to surface how many pages were successfully transmitted, not just the full document page count.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  12. Use Single SSO for different RingCentral Account

    Is it possible to have only one Microsoft 365 for SSO to be used in two different RingCentral accounts?

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. Enterprise Admins should be able to administer Developer Portal Apps for All Instance

    In Enterprise Federations Enterprise Admins may administer all the intances in the Admin Portal, but not in the Developer's portal. It is necessary to create separate logins in each instance in order to create and manage 'Applications' in the developer portal. This should work like other operation in the Enterprise Admin Role.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Hoping For IFTTT Support and applets.

    Wish there was IFTT support with RingCentral with the applets. I'm not smart with computer and IFTT Makes It easy to delever information to almost any platform i need from. From live call display for free pbx. The same would be great for here to help out even more. We use IFTT for alot and its unsupported. Just being our luck as we are Considerable familour about pipedream and other apps like that. I'm old school. I would love to be able to get my inbound info from IFTT the same way as i would on this platform that's great.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. allow adaptive cards to take full width available

    Right now you can programmatically post cards to a ring central room, but they are very limited in width. So if you try to post something like a table of data, you can do it, but your table will tend to get cut off. There will be lots of free space to the right, but the cards won't use that. It can be pretty annoying. I'll attach an example.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. disable of early/double SIP 200 OK (False Answer Supervision)

    RingCentral Cloud PBX MS teams account would like to have the option to disable False Answer Supervision. current behavior: When a call is received in RingCentral Cloud PBX MS teams, the call gets automatically answered as SIP 200 OK (False Answer Supervision) is being sent right awat. expected behavior: While SIP 200 OK (False Answer Supervision) is disabled.If a call is received in RingCentral Cloud PBX MS teams, an MFA will be sent to the user. The call will only connect when the user authenticates using the code.

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  17. Add Telus Business Connect Phone to Winget Repository

    Hi, I am a Business Connect client and we are leveraging Winget (Windows Package Manager) as a method of keeping our apps up to date. We noticed Ringcentral.Ringcentral is in the repository, that's great but I was wondering if you could potentially push Telus Business Connect apps to Winget as well? If you are not the right person, can you please suggest a contact at Telus to reach out to?

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  18. API Purchases

    API to purchase phone numbers. The ability to purchase phone numbers via API request.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. I'd like the auto reply message to be sent just once to the client.

    I'd like the auto reply message to be sent just once to the client. It should be sent the first time a client sends a text to us at 808-566-6611.If you turn on the automation, then the auto reply message is sent each time a client sends us a text, whether the first time or a response to our sent text. 

    2 votes
    Planned  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  20. Incoming Call / Notification in MS Teams

    While testing inbound calls into my RingCentral extension, I noticed that I do not get notifications on my cell phone's MS Teams with the RingCentral embedded app. If I log in to the RingCentral mobile app, I do get notified but only on the RingCentral mobile app.

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?
1 2 … 38 40 42 … 72 73
  • Don't see your idea?