1281 results found
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Create a link to Hubspot contacts when hovering on contacts from RC Mobile App
Create a link that will forward you to Hubspot contacts from the RC mobile app when you hover over the contacts on the app
1 vote -
Automatically Disable RC Embedded App Notifications During an Ongoing MS Teams Meeting
When an MS Teams meeting is ongoing, the RingCentral Embedded App should either turn itself to DND automatically or disable the call notification popup to avoid interrupting the ongoing meeting.
1 vote -
Intergrate with crm OODO
Do you intergate with OODO
1 vote -
Enable MFA for super admin only
Enable MFA for super admin only
1 vote -
Enable MFA for super admin only
Enable MFA for super admin only
1 vote -
Salesforce call quality improvement
Ability to have an option to improve the quality of post call.
1 vote -
Show RingCX UII in Ringsense
Having the Unique Identifier of a call (UII) from RingCX integrated into RingSense enables us to seamlessly track recordings in RingSense that correspond to the data in RingCX. This linkage is crucial for call audits and plays a vital role in improving call quality, ultimately enhancing the overall customer experience.
1 vote -
Real "Hot Desking" - Enable temporary use of any phone hardware by any extension
RC has a frustrating limitation:
When configuring phone hardware, Phone must be set up as EITHER a "User Phone" or a "Common Area Phone".
-The only way "hot desking" login is possible is to configure device as a "Common Area Phone".
-"Hot desking" login by other users is impossible on any "User Phone" devices.
-Fun fact: Every night any users signed into a "Common Area" type phone are forcibly logged out, necessitating the login process EVERY MORNING for the phone to work.Consider this case:
'Employee A' works in a busy lobby 95% of the time.
Due to sickness or…1 vote -
Do Not Disturb
RingCentral should automatically switch to “Do Not Disturb” mode when a user is attending a Microsoft Teams meeting or call
1 vote -
1 vote
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clickup
Can you please create a native integration with Clickup for notifications of calls, voicemails, recordings, ai transcribed notes, SMS messages etc.
1 vote -
Unified CRM contacts sync to RingCentral contacts
Does the extension connect to both candidate and contact records in Bullhorn? I only see a section called “Contacts” in the extension settings.
1 vote -
Can you create the ability to integrate with Loxo?
Integration with Loxo.co because that is what we use for our recruiting CRM. It is definitely gaining popularity. They already integrate with RingCentral but RingCentral does not integrate with them.
1 vote -
Salesforce
Automatically shows where the lead source came from using RingCentral for Salesforce
1 vote -
Automatic Transcription for all calls
For people who have audio issues having the ability to review the call makes it easier for all of the Administrators to copy and paste the transcription and for people with auditory issues like hear or processing this could be a huge benefit for them. The current transcription will not record the entire call or evening download the entire call.
1 vote -
Hubspot
Ability to use Rc for HUbspot on any browser
1 vote -
Retell AI
Integrate Retell AI to RingCentral
1 vote -
Salesforce Transcript
Add a transcript of recording on the Salesforce
1 vote -
Remove Log-in Limit for RingCentral Phone app
Customer has done de-authorizing their phone app multiple times and when they are logging in to the same device, it is giving them 'Limit Reached'. They wanted to have this removed as for the limit so they can use the phone app without any issues.
1 vote -
RC for Salesforce - Click to Dial for Custom Component / Records
needs to know if we have a way to enable to Click to Dial feature in their SF custom component
1 vote
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