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1444 results found

  1. Report for active users in Contact Center

    It would be extremely useful to have a report in CC where we can export a list of active users, being able to choose a date range.

    1 vote
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  2. Incorporate call in queues with caller ID on Ringcentral app

    We work with the city and help to rep to know to get important calls from Dallas PD for emergency response.

    1 vote
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  3. Registration: Allow CSV upload of Registrants into RC Webinar

    1 vote
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  4. Registration: Create API so we can add registrants from our events to RC Webinar for LIVE event

    Give us the ability to use an API to create a registration in RC Webinar with the following fields: CustID, FName, LName, email, OrganizationAlso, provide API so we can pull back information about customer - did they attend, how long did they attend, when did they login, when did they logout, etc.

    1 vote
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  5. Setup integrated telephony for adobe connect

    1 vote
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  6. Make all Phone-Only Attendees visible in Webinar Attendee Panel

    This will allow the moderator to either promote a phone only attendee to a panelist or will allow the moderator to un-mute the phone only attendee.This will make the Webinar product a complete solution for public agencies. The Brown Act requires that public agencies allow for public comment in their meetings. Given the current climate with COVID, all meetings are virtual, and the public joins the webinar via computer/smartphone and sometimes phone only. The public commenter doesn't need to be a Panelist, they only need to be unmuted which is available for those that join as attendees via computer/smartphone. This…

    1 vote
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  7. Add ability to disable chat for Webinar

    Add the ability to disable the chat feature for Panelists in a Webinar. Public agencies have to follow strict rules surrounding board member interaction (The Brown Act). When chat is enabled there is a possibility of having "serial" meetings. In the Large Meeting product, we have the ability to disable chat to remediate this issue. This is a high priority request that would provide increased functionality for your government customers.

    1 vote
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  8. Add ability to upload email invitation list or bulk invitations for Webinar Panelist

    Add the ability to import a xls/cvc file or some other mechanism to allow for bulk import of panelists for Webinar invitations

    1 vote
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  9. Add the ability to create a saved Panelist List in Webinar

    Add the ability to have a saved Panelist list in Webinars for recurring meetings.

    1 vote
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  10. Allow browser ad-blocking extensions

    1 vote
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  11. Fax from Word & Adobe integration

    1 vote
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  12. Integration with NetDocuments

    1 vote
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  13. Add download capabilities for for my SMS Mobile Apps

    1 vote
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  14. Have a 'Deleted Items' folder on the apps (both mobile and desktop)

    1 vote
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  15. Display each user inside a Ring Group as busy when on a call when the Ring Group is active.

    1 vote
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  16. Live Idle Time

    1 vote
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  17. Caller ID Api - Conference screened by caller id

    Only registered callers will be able to call in - GREAT for private conferencing. Keeps unwanted callers from listening to paid information.

    1 vote
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  18. Text messaging vacation reply and forwarding

    1 vote
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  19. Add Option for shortened Host and Participant IDs

    1 vote
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  20. Incoming caller id for " called number" for RC mobile app.

    1 vote
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