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Developer Platform, APIs, & Integrations

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1420 results found

  1. Enforce "Do Not Call" policies at API-level

    Here in the US, there are both real and perceived "Do Not Call" lists. If someone asks my marketing team to not contact them again or "place them on a do not call list" I want to be able to add them at the Developer level and make it so none of my phones or users may dial that number.

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
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  2. APIs for video and screen sharing on/off total time

    We would like to have an API to pull Video on or off time along with screen sharing time for Reporting. Owners, CEO, COO, Managers want to know if their employees are turning on their cameras during video calls. Screen share would also be useful. We were able to do it with Google Meet but would like to do it with Ringcentral Meetings as well. Thanks. Here is link to see what it looks like. https://www.linkedin.com/posts/crisantos_googlemeet-activity-6731600866907881473-rIIc

    1 vote
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  3. Use Ring Central CTI in SalesForce to trigger a meeting invite. Can do it in Saleforce calendar but messy

    When in SFDC I would ike to be able to use the CTI to create meeting which I can but then also trigger an invite. If I am copying meeting details link from CTI then go to Calendar , create a meeting from there and paste details into the location after I add the attendees and account it does send an invite but it is very ugly way to do it but it also allows Google calendar to sync. Needs to be done please

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
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  4. Add Xima Chronicall as an app

    We have always used Xima Chronicall with Avaya and it works great, please think about adding it to the list of apps.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. Setmore calendar integration

    1 vote
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  6. JetPack

    I use Jetpack as CRM and Project Management...would love integration

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  7. Lattice Integration

    Has RC considered an integration with Lattice (a People Management Platform)? Our medical device business has signed up with Lattice and it would be extremely helpful to have RingCentral integrated as a communications platform. I'm sure other RC customers would benefit as well.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. -No password disabled option when scheduling a meeting via Gsuite

    please add an option to disable password when scheduling a meeting via Gsuite.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. Integrate Rocket Matter

    Rocket Matter is a platform used by law firms to record time based on actions, invoice, attach documents. As the admin administrator, often I will get a request from an attorney regarding the length of a call.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  10. Improve PagerDuty Integration By Including Incident Title in RC

    Currently, PagerDuty integration posts messages to RC that include only "Trigger Type", "Service", "Assigned To" and "Changed By". An incident identifier is also provided, but in our case is always "Incident: null"PagerDuty events contain a "Title" field which would be extremely useful if provided in RC. Right now, due to the limited information displayed, we have to go to PagerDuty to get details on every single event.Can the integration be updated to use the "title" or "description" in the display of the events?

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  11. You guys should have a intergations with repairshopr

    This would intergrate our calling to go into ticket and also use to update text and call history

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  12. Integration with Pabbly Connect

    Integration with Pabbly Connect

    1 vote
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  13. Integration with CRM Driver Reach

    Interate with a CRM named Driver Reach

    1 vote
    Future Consideration  ·  3 comments  ·  Integrations: App Connect  ·  Admin →
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  14. Glip Pro integrated with HubSpot

    It would be great to have the possibility to create Task and Tickets in HubSpot from Glip Pro

    1 vote
    Under Review  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
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  15. Integration with Tabs3

    Practice Management Software for law firms for Office at Hand

    1 vote
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  16. Ribbon Option in Outlook for RC Scheduler Outlook Add-In

    With the RC Outlook Plug-in for Windows and Mac, the plug-in had a ribbon displayed on Outlook. Since this feature does not exist with the RC Scheduler Outlook add-in, RingCentral should make the RC Scheduler be displayed as a ribbon instead of having to click through to "New Appointment" or "New Event"

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. StorEDGE integration

    This is one of the most popular rental software, however, its downfall is its messaging, call management, and customizability. It's great as a rental software but nothing beyond that. If you could integrate with it so that everything is also attached to customer's accounts, that would be so absolutely amazing.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  18. Offer Ring Central app with Sandboxing disabled for Citrix deployments

    We have been testing the Ring Central App in our Citrix environment. Users log in via Wyse terminals running ThinOS 9.1+. Since there is no Ring Central workspace plugin for ThinOS we are required to rely on HDX redirection.The issue is that Chrome/Chromium apps run with audio sandboxing making the detection of certain audio hardware (specifically microphones) impossible when the end client is running on ThinOS. The solution for Chrome has been to deploy a GPO to disable the audio sandbox which allows for the detection of audio hardware. Since the Ring Central app is an Electron app and thus…

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. Glip needs to interface with accounting software like QBO and Zoho Books

    Project/task management (Glip) is very limited (and useless for us) if the work we do (tasks) can't be attributed to work done for internal (company) and external (client) projects. So we do not use Glip. Instead we use a real PM app (Zoho Projects and CRM). Please consider creating the sync/integration for Zoho Books (bookkeeping/accounting software).

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  20. Microsoft/Google contacts in Salesforce add-on

    Now that RingCentral supports voice in the web addon for Salesforce, it would be very useful to support Google & Microsoft contacts. Indeed, Salesforce is usually used by a portion of the customer. Therefore, it is important to be able to contact your colleagues that are not in salesforce. This is usually the company directory that is available in Microsoft/Google.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
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