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1405 results found

  1. We would like to play an announcement or text to speech, while using the API to make a call.

    We would like to play an announcement or text to speech, such as "Your document has expired." Kindly provide a revised version as soon as you can. We can play "Thank You" while using the API to make a call.

    1 vote
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  2. Dynamics ticket

    Ability to assign the tickjet to the user who take in the all and not the main admin

    1 vote
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  3. AI Sip Server

    To have an option to connect Poly.ai integration with RingCentral.

    We are going to try to use this AI program to answer calls for reservations. We will need to be able to port calls over to them and back. Im not sure how to set this up. Can you point me in the right direction?

    2 votes
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  4. Office 365 presence sync to RingCentral

    Customer wants to have the option to sync their Presence from the office 365 to their RingCentral app for example when they are out of the office or in a scheduled vacation the RingCentral app will detect this status on their office 365 and will automatically put them on DND.

    2 votes
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  5. Dynamics 365 Call Logs - "Regarding" field

    Ability to add the Regarding call disposition on Create Call Log tool for Dynamics to RC Integrations

    2 votes
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  6. Netsuite ticket creation

    customer would like to have an ability where netsuite can automatically create a case during inbound call

    2 votes
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  7. RingCentral Applications Should Show Common Area Phone Contacts

    RingCentral App users are expecting to see in the company contacts list the common area phone numbers. Please refer from the list of contacts in RingCentral Service Web.

    1 vote
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  8. User Provisioning should not have a welcome Email

    Provisioning the Users from Azure to be added in RC Users should not require them to setup their account like creating password, PIN and SQ since they are going to login only using SSO.

    2 votes
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  9. woodelivery

    we use woo delivery could you please connect it with ring central

    1 vote
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  10. Direct Routing API for Teams toggle

    An API for the native Direct Routing Teams toggle would ensure that full automation of moves adds and changes via API can be achieved.

    7 votes
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  11. Click to Dial on Hubspot mobile

    Would like to have the ability to just tap on a phone number on an email or in Hubspot mobile and will dial out in RingCentral app

    1 vote
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  12. Fax outlook notification - Print to Fax

    When Print to Fax is enabled in the App, email notifications that are being received through Outlook should automatically tagged as read when the fax is printed.

    4 votes
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  13. Task Tab on the Desktop App -

    I would like to see my tasks on the sidebar like I can see my text messages.
    Now, I must remember that I assigned a task, so go to the individual name and click tasks.
    It is very labor-intensive

    1 vote
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  14. Provide features to personalize the default logging of a subject line.

    I would love to be able to personalize the default subject line logged for an SMS in Salesforce. Notably, if I could make it "SMS with <name>" or--even better--"SMS about <x>" from the first line in my notes or something of the like.

    6 votes
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  15. AI notes from RingCentral automatically loaded into Advyzon

    Some have suggested this for other integrations - just throwing the hat in the ring for all Advyzon users!

    1 vote
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  16. Marked as call answered instead of missed | Dynamics365

    As of now this behavior is by design when queue ring settings is set to ring 'Longest Idle', as for the customers to know that the queue call was answered elsewhere the call history is marked as call answered instead of missed.

    2 votes
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  17. Sunbase

    We'd like to integrate with our CRM https://www.sunbasedata.com/

    1 vote
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  18. SCIM

    Ability to make changes on the main super admin without disbaling the SCIM

    1 vote
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  19. HubSpot Contacts for Unknown Numbers

    HubSpot keeps saving new inbound calls as contacts on BT Account whenever we receive a call from Unknown numbers. It would be best it to relate those Unknown numbers to existing contacts

    6 votes
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  20. Display Settings in Salesforce

    (1) Unresponsive SMS 'Related To' field but has matching Phone Fields
    (2) Inbound and outbound call activity will not save to Prospect or Account records when logged.

    It would be great if these features are available!

    1 vote
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