Settings and activity

38 results found

1. HUD Active call direction (Incoming/Outgoing)

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   New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) commented  ·  Aug 12, 2025  ·  Edit…  ·  Delete…

   See attached.

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2. Hubspot extension to work outside of Chrome extension

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Apr 10, 2025

3. Bring up Contacts when transferring a call on desktop app (like in mobile app)

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Apr 10, 2025

4. Set password expiration in the Admin Portal.

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   0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Dec 10, 2024

5. Show Caller number when specific extension will transfer the call to another extension

   35 votes

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   Under Review  ·  7 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Nov 26, 2024

6. Consolidate Extensions and park locations on the pop-out version of the HUD.

   16 votes

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   New  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Nov 15, 2024

7. Group text for incoming SMS to main number

   53 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Nov 11, 2024

8. send voice notes instead of text

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Oct 24, 2024

9. Increase Retention Period for Sent Faxes

   109 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Oct 22, 2024

10. Color Themes in the RingCentral App for Dark Mode

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) commented  ·  Oct 14, 2024  ·  Edit…  ·  Delete…

    User: ignat@business-class.com
    Feedback: More option of themes for Mobile app like the desktop application.

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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Oct 14, 2024

11. Hud should display the name of the receiver of the call accepting the forwarded call in a ring group or in a call forwarding from a user ext

    8 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Oct 7, 2024

12. HUD List Vertical Format vs Horizontal Format option

    42 votes

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    New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Oct 1, 2024

13. Add Filter for Call Log and Analytics

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Sep 18, 2024

14. Enhanced Error Indication for Faxing Failures in Call Logs

    7 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Sep 12, 2024

15. SMS Retention

    122 votes

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    Under Review  ·  36 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Sep 3, 2024

16. Call and Text Icons to External Contacts from Call History

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    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) shared this idea  ·  Aug 26, 2024

17. Prevent incoming calls when on a video call or meeting

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Aug 22, 2024

18. Audio Tone when a call disconnects

    75 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Aug 22, 2024

19. Make Apple airpods more compatible with RC app

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Aug 12, 2024

20. Closed Captions Permanently On

    4 votes

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    Under Review  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Jul 31, 2024