Settings and activity
134 results found
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32 votes
Ben Pintilie
supported this idea
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47 votes
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14 votes
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15 votes
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45 votes
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114 votes
Please ensure that you are on the latest version of the app. Thank you!
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56 votes
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7 votes
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14 votes
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22 votes
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19 votes
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160 votes
This feature is currently in open beta and available for all!
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5 votes
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30 votes
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66 votes
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25 votes
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10 votes
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14 votes
It is now possible to schedule the new user e-mail-- the email is still a 48 hour period, but the admin can decide when the 48 hour period begins. Learn more here.
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10 votes
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143 votes
I have had this issue a few times.As an SUPER ADMIN, I need to be able to see and quickly read / extract all conversations between EMPLOYEE A and EMPLOYEE B for compliance purposes.In the RC Desktop app, SUPER ADMIN can follow the steps listed here:https://support.ringcentral.com/article-v2/Exporting-message-data-in-the-RingCentral-app.html?brand=RingCentral&product=MVP&language=en_USTo do a compliance export on a User, Users, or Team/Group of people between a date range.This JSON file is not quick or easy to navigate though especially in a time critical situation. As part of the download, keep the JSON file(s), but then compile these back into what the USER would see. Each text file would be the equivilant of each group and each 1:1 message channel.