Settings and activity

21 results found

1. SMS opt out report

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Mabele Mojar shared this idea  ·  Sep 24, 2024

2. Contacts

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mabele Mojar supported this idea  ·  Sep 19, 2024

3. Retrieve SMS content for a deleted user

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mabele Mojar supported this idea  ·  Sep 19, 2024

4. Retrieve deleted SMS for any user

   32 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mabele Mojar supported this idea  ·  Sep 19, 2024

5. Capability to retrieve deleted sms for deleted extensions.

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mabele Mojar supported this idea  ·  Sep 19, 2024

6. Allow all extensions to send SMS from main Company extension

   74 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mabele Mojar supported this idea  ·  Aug 29, 2024

7. Sync contacts from portal to deskphones

   40 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Mabele Mojar supported this idea  ·  Aug 14, 2024

8. View contacts from RC app and RC phone app to deskphone

   8 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mabele Mojar supported this idea  ·  Aug 14, 2024

9. change the Character limit with caller ID

   2 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mabele Mojar commented  ·  Aug 8, 2024  ·  Edit…  ·  Delete…

   increase the character limit for a caller ID name

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   Mabele Mojar supported this idea  ·  Aug 8, 2024

10. Extend the duration of data retention

    6 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mabele Mojar supported this idea  ·  Aug 2, 2024

11. Fax Broadcast on the RC App (Group Contacts)

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mabele Mojar supported this idea  ·  Jun 21, 2024

12. Filter delivery settings in call log

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele Mojar supported this idea  ·  Jun 5, 2024

13. Add Shared Line to Call Queue/Call Rules of User Extension

    3 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Mabele Mojar supported this idea  ·  Jun 5, 2024

14. Visibility of missed calls from call queue on the RingCentral app

    32 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mabele Mojar supported this idea  ·  May 15, 2024

15. Customize Company Contacts / Phonebooks

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele Mojar supported this idea  ·  May 2, 2024

16. Outbound Calls Tagged as Robocall | RingCentral

    38 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele Mojar supported this idea  ·  Apr 30, 2024

17. SMS/Text to Email Feature

    10 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mabele Mojar supported this idea  ·  Apr 30, 2024

18. Restore deleted fax messages

    13 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele Mojar supported this idea  ·  Apr 23, 2024

19. Create special Key code for call park

    1 vote

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Mabele Mojar shared this idea  ·  Mar 6, 2024

20. Add average handle time to business analytics' table section for users dashboard

    5 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mabele Mojar supported this idea  ·  Mar 6, 2024
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    Mabele Mojar commented  ·  Mar 6, 2024  ·  Edit…  ·  Delete…

    Business and performance reports - should have the option to filter and shows total handle time per users -

    what the business reports is showing different from the performance reports.

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