Settings and activity

132 results found

1. Call Queue Position

   54 votes

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   Future Consideration  ·  8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 27, 2024

2. Create a single task for queue calls | RingCentral for Salesforce

   5 votes

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   1 comment  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 26, 2024

3. Salesforce integration call pop up screen to appear even when salesforce is minimised.

   4 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 25, 2024

4. Voicemail notification showing the name on the contacts

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 18, 2024

5. Additional routing options with # or *, such as dial by name directory

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 16, 2024

6. Dial-by-Name customization

   5 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 16, 2024

7. Call log option to display 50, 100, 200 items per page

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 16, 2024

8. notifications for outbound text messages

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 10, 2024

9. mention or hyperlink from initial message

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   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Aug 16, 2024

10. Shorten default time for connecting calls between company greeting and user extension.

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Aug 13, 2024

11. Ability to call short code numbers such as 311

    24 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Aug 8, 2024

12. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Aug 7, 2024

13. Get alert when a call queue is empty or without any online person

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Aug 5, 2024

14. Show Toll-free minute usage in Service Web

    46 votes

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    New  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Aug 1, 2024

15. Separate ring for Desktop app and Mobile app

    178 votes

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    21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    Mark supported this idea  ·  Aug 1, 2024

16. Do not ring mobile app together with desktop app - Separate settings to enable in call handling

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Aug 1, 2024

17. non-auto updating msi version of the desktop app

    16 votes

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    New  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 17, 2024

18. Missed call report that shows all available users at the time of the missed call.

    33 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 15, 2024

19. Forward a voicemail to another extension

    26 votes

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    Planned  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 9, 2024

20. Attaching pdfs to the text messages

    22 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 8, 2024