← RingCentral Ideas

Settings and activity

192 results found

  1. Caller ID to External Number

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  2. User Role Permission: Access to User List only

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Change Schedule for entire user call queue, user extension and company schedule

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Call Queue After Hours - Rotating schedule

    6 votes
    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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  5. After Hours On-Call Rotation - Rotate Queue by week

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  6. Sync Zoho Contacts into RingCentral App

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  7. Allow Use of any Number as Caller ID by Any User from Any Site

    31 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Caller ID name support on mobile numbers

    73 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Print to fax on mac

    10 votes
    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Add an option to block one specific number for the entire company.

    22 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Separate option for automatic Inbound and on-demand outbound call recording

    7 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Recordings - Please record in Stereo instead of Mono

    22 votes
    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  13. I would like to be able to see the total time a user is toggled on to accept calls

    61 votes
    3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  14. How long has the member of a queue been 'Available'?

    29 votes
    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  15. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    582 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  16. Feature Request: Show outgoing fax number for every user

    22 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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  17. Customizing the column for the call logs

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    101 votes
    Planned  ·  13 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  19. Enable forwarding calls to external numbers to allow voicemail in RingCentral if unanswered.

    18 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  20. sms performance report

    58 votes
    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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