Settings and activity
350 results found
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4 votes
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9 votes
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144 votes
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578 votesThis is now live! Check it out in app under Notifications and Audio
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255 votes
Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US
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124 votes
Thanks for this feedback. Persistent annotations, reactions, and raise hand are all available today in the new RingCentral Video experience on desktop and browser. See Using annotations in a meeting.
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18 votes
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74 votes
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30 votes
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29 votes
An error occurred while saving the comment -
118 votes
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10 votes
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194 votes
Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app. This is because the desktop app has deeper access to your device that a browser simply isn't allowed to have for security reasons — browsers intentionally limit what a website can do with your screen, keyboard, and mouse to protect users.
Bringing remote control to the browser would require the desktop app to be updated to work with those browser limitations, which is a significant undertaking relative to how this feature is used today. After evaluating it, we've decided this isn't something we'll be building, and we're closing this request.
If remote control is something you rely on, we'd recommend joining meetings from the RingCentral desktop app rather than the browser.See Requesting and approving remote desktop control.
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17 votes
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3 votes
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5 votes
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23 votes
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115 votes
Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.
In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.
Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US
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46 votes
An error occurred while saving the comment 
Theresa
commented
SFDC case no. 14266481
https://rc.lightning.force.com/lightning/r/Case/5002H00001MHwX7QAL/viewCompany: Chicago College of Oriental Medicine
RC UID 62922049031 (2 lines) CST
Current Total MRR: USD 61.47
Company ADP Link: http://adp.glip.net/company-new.html?company_id=34614943745 -
7 votes
Existing in the community site, "regular user ext can use numbers in the auto receptionist as outbound caller id number for SMS"https://ideas.ringcentral.com/ideas/CUSTCOM-I-3583SFDC case no. 14429854 https://rc.lightning.force.com/lightning/r/Case/5002H00001Mnf5yQAB/view?0.source=alohaHeader