Settings and activity

15 results found

1. Automatic Emergency Response Locations for limited extensions

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Vincent commented  ·  Jan 21, 2026  ·  Edit…  ·  Delete…

   Having this feature available to limited extensions is really important for our business as a majority of phones in our enterprise are limited extensions for shared spaces.

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   Vincent supported this idea  ·  Jan 21, 2026

2. Site specific directory, Hide the company directory from specific users only

   98 votes

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   7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded
   Vincent supported this idea  ·  Jun 2, 2025

3. Bulk updates and creation of limited extensions

   16 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Vincent shared this idea  ·  Aug 23, 2023

4. Analytics report for IVR key presses

   75 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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5. Allow Limited extensions to call paging groups

   14 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Increasing Paging Only group to more than 25 devices

   98 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Consistently list Emergency Response Locations in User Download

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Dial by Name directory by site

   28 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This feature is available. To learn more on how to implement, refer to this Knowledge Base article: Configuring the Dial-by-Name Directory in the RingCentral Admin Portal

9. Ability to **respond** to short code SMS messages.

   175 votes

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   Under Review  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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10. 911 Alert Routing

    78 votes

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    4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

11. Emergency dialing notification

    45 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Forward a voicemail to a call queue voicemail

    24 votes

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    Future Consideration  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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13. Fix Voicemail Access

    13 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

    75 votes

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    Future Consideration  ·  37 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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15. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    321 votes

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    Planned  ·  102 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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