Settings and activity

14 results found

1. Site specific directory, Hide the company directory from specific users only

   95 votes

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   7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
   Vincent supported this idea  ·  Jun 2, 2025

2. Bulk updates and creation of limited extensions

   16 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Vincent shared this idea  ·  Aug 23, 2023

3. Analytics report for IVR key presses

   55 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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4. Allow Limited extensions to call paging groups

   13 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Increasing Paging Only group to more than 25 devices

   94 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Consistently list Emergency Response Locations in User Download

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Dial by Name directory by site

   28 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This feature is available. To learn more on how to implement, refer to this Knowledge Base article: Configuring the Dial-by-Name Directory in the RingCentral Admin Portal

8. Ability to **respond** to short code SMS messages.

   156 votes

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   Under Review  ·  23 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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9. 911 Alert Routing

   77 votes

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   4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

   I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

10. Emergency dialing notification

    44 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Forward a voicemail to a call queue voicemail

    20 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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12. Fix Voicemail Access

    13 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

    75 votes

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    Future Consideration  ·  37 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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14. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    299 votes

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    Planned  ·  97 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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