← RingCentral Ideas

Settings and activity

54 results found

  1. Add the ability to Modify the messages Ring Central sends for Voicemails

    3 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jeff commented  · 

    Portland Water District wants advertising removed from voicemail notifications - https://rc.lightning.force.com/lightning/r/Opportunity/006Hr00001Q5G4wIAF/view

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    Jeff commented  · 

    Maine Municipal wants the advertising removed from voicemail notifications - https://rc.lightning.force.com/lightning/r/Account/001Hr000024BiWBIA0/view

    Jeff supported this idea  · 

  2. H.264 Support for CCX Phones

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jeff commented  · 

    This is a requirement in public schools for security purposes. Schools can not allow anyone to just walk into a school any longer and this feature will give them a way to control that without walking to the door and opening it to find out who is asking to enter.

    Jeff supported this idea  · 

  3. Customize Voicemail Notifications

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jeff supported this idea  · 

  4. Multiple recipient for faxes and SMS

    192 votes
    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jeff supported this idea  · 

  5. Modification of how users can organically sign -up within a domain

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jeff shared this idea  · 

  6. Set the default virtual background for all users in an organization

    26 votes
    Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Jeff supported this idea  · 

  7. Attribute Mapping | Active Directory

    29 votes
    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Jeff supported this idea  · 

  8. Self Service Custom Configs (Poly)

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jeff commented  · 

    This has been requested by Columbia University and Steuben County

    Jeff supported this idea  · 

  9. RingCX Queue Event- Alarm Notification "send to device"

    8 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Jeff supported this idea  · 

  10. RS4RCX Recording Analysis for RCX IVR, VM, Cloud Profiles, Track Numbers and Voice Surveys

    25 votes
    Under Review  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
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    Jeff supported this idea  · 

  11. RingCX Global Secondary Nodes

    18 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Jeff supported this idea  · 

  12. Universal MVP installer for MacOS

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jeff shared this idea  · 

  13. EPIC integration for RingEX

    13 votes
    0 comments  ·  Developer Platform, APIs, & Integrations  ·  Admin →
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    Jeff shared this idea  · 

  14. Allow up to 100,000 DLs per UID

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jeff shared this idea  · 

  15. Allow dialing 811 numbers in the US and Canada

    34 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Jeff shared this idea  · 

  16. International calls report

    25 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jeff shared this idea  · 

  17. AI Optimal Routing based on Last Agent Sentiment, Disposition, etc.

    26 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  18. Streaming Music / Message on Hold

    75 votes
    Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  19. RingSense Dashboard based landing page to drive adoption and insight

    59 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  20. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    45 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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