Settings and activity

15 results found

1. Click-to-dial ability to follow the call forwarding for users on Do Not Disturb

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   0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Brigette shared this idea  ·  May 20, 2024

2. Forward all calls to an international number in Call Queue

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   0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Brigette shared this idea  ·  Apr 24, 2024

3. Automatically remove the data of the users on leave when creating a performance report.

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Brigette shared this idea  ·  Apr 5, 2024

4. Blocking Specific Numbers Account Wide

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Brigette supported this idea  ·  Mar 28, 2024

5. Remove or restrict option to choose "invisible" status

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Brigette supported this idea  ·  Mar 21, 2024

6. Spoofing caller id while Porting In

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Brigette shared this idea  ·  Sep 22, 2023

7. Allowing +3188 to be added as an International Number

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Brigette shared this idea  ·  Jan 25, 2024

8. Shared SMS were multiple users can receive and send SMS on specific number

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   101 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

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   Brigette commented  ·  Feb 6, 2024  ·  Edit…  ·  Delete…

   Enabling the call queue extension to receive SMS from the main number in RingCentral means that not only can people call your business, but they can also send text messages. This makes it easier for customers to reach you in a way that's convenient for them. All these messages, whether calls or texts, go to the same place, so your team can manage them all together. It's like having a single inbox for all your customer messages, which helps your team stay organized and respond quickly.

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9. Allow option to record inbound calls but not internal calls (extension to extension)

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Caller ID for all incoming calls

    30 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Fax Footer Settings to add disclosure (on all app resources)

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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12. Share MAC System Audio

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Share MAC audio in the RingCentral Video Meeting

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Mass SMS to employees

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Email to Ringcentral converted to SMS

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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