← RingCentral Ideas

Settings and activity

25 results found

  1. Bulk Edit of Users for Integrated Microsoft Teams

    2 votes
    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?
    Brigette shared this idea  · 

  2. Detailed Users Performance Report for Call Queue

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Brigette shared this idea  · 

  3. Ability to archived call recordings to separate FTP servers.

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Brigette shared this idea  · 

  4. Allow Restricted Global Emergency and Special Service Numbers as Extensions

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Brigette supported this idea  · 

  5. Enable Authentication via UK Landline Numbers

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Brigette shared this idea  · 

  6. Show Original Callers Number in Caller ID when Transferring calls to External numbers

    56 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Brigette supported this idea  · 

  7. "Enhancement of Analytic Performance Report with Call Handle Time Filtering"

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Brigette supported this idea  · 

  8. Ability to enable MFA in BULK

    2 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
    How important is this to you?
    Brigette shared this idea  · 

  9. Increase HUD and appearance feature to more than 100 extensions. At least 200.

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Brigette supported this idea  · 

  10. Turn on and off " Accept Call Queue Calls " using the Desktop App

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Brigette shared this idea  · 

  11. Click-to-dial ability to follow the call forwarding for users on Do Not Disturb

    3 votes
    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Brigette shared this idea  · 

  12. Forward all calls to an international number in Call Queue

    2 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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    Brigette shared this idea  · 

  13. Automatically remove the data of the users on leave when creating a performance report.

    1 vote
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Brigette shared this idea  · 

  14. Blocking Specific Numbers Account Wide

    7 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brigette supported this idea  · 

  15. Remove or restrict option to choose "invisible" status

    21 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Brigette supported this idea  · 

  16. Spoofing caller id while Porting In

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brigette shared this idea  · 

  17. Allowing +3188 to be added as an International Number

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Brigette shared this idea  · 

  18. Shared SMS were multiple users can receive and send SMS on specific number

    774 votes
    163 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Brigette commented  · 

    Enabling the call queue extension to receive SMS from the main number in RingCentral means that not only can people call your business, but they can also send text messages. This makes it easier for customers to reach you in a way that's convenient for them. All these messages, whether calls or texts, go to the same place, so your team can manage them all together. It's like having a single inbox for all your customer messages, which helps your team stay organized and respond quickly.

  19. Allow option to record inbound calls but not internal calls (extension to extension)

    66 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Admin →
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  20. Caller ID for all incoming calls

    38 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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