Settings and activity

27 results found

1. DND Dropdown Option for UK and EU Tenants

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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   Brigette shared this idea  ·  Oct 9, 2025

2. Custom Weekly Report Scheduling (Monday–Sunday)

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   New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Edit…  ·  Delete…  ·  Admin →
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   Brigette shared this idea  ·  Sep 24, 2025

3. Bulk Edit of Users for Integrated Microsoft Teams

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Brigette shared this idea  ·  Jul 7, 2025

4. Detailed Users Performance Report for Call Queue

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Brigette shared this idea  ·  Jun 24, 2025

5. Ability to archived call recordings to separate FTP servers.

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Brigette shared this idea  ·  May 29, 2025

6. Allow Restricted Global Emergency and Special Service Numbers as Extensions

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Brigette supported this idea  ·  May 8, 2025

7. Enable Authentication via UK Landline Numbers

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Brigette shared this idea  ·  Sep 6, 2024

8. Show Original Callers Number in Caller ID when Transferring calls to External numbers

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   Under Review  ·  13 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Brigette supported this idea  ·  Sep 3, 2024

9. "Enhancement of Analytic Performance Report with Call Handle Time Filtering"

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Brigette supported this idea  ·  Aug 9, 2024

10. Ability to enable MFA in BULK

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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    Brigette shared this idea  ·  Aug 2, 2024

11. Increase HUD and appearance feature to more than 100 extensions. At least 200.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Brigette supported this idea  ·  Jul 18, 2024

12. Turn on and off " Accept Call Queue Calls " using the Desktop App

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Brigette shared this idea  ·  Jun 26, 2024

13. Click-to-dial ability to follow the call forwarding for users on Do Not Disturb

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    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Brigette shared this idea  ·  May 20, 2024

14. Forward all calls to an international number in Call Queue

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    0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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    Brigette shared this idea  ·  Apr 24, 2024

15. Automatically remove the data of the users on leave when creating a performance report.

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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    Brigette shared this idea  ·  Apr 5, 2024

16. Blocking Specific Numbers Account Wide

    8 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Brigette supported this idea  ·  Mar 28, 2024

17. Remove or restrict option to choose "invisible" status

    21 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Brigette supported this idea  ·  Mar 21, 2024

18. Spoofing caller id while Porting In

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Brigette shared this idea  ·  Sep 22, 2023

19. Allowing +3188 to be added as an International Number

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Brigette shared this idea  ·  Jan 25, 2024

20. Shared SMS were multiple users can receive and send SMS on specific number

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    169 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    An error occurred while saving the comment
    Brigette commented  ·  Feb 6, 2024  ·  Edit…  ·  Delete…

    Enabling the call queue extension to receive SMS from the main number in RingCentral means that not only can people call your business, but they can also send text messages. This makes it easier for customers to reach you in a way that's convenient for them. All these messages, whether calls or texts, go to the same place, so your team can manage them all together. It's like having a single inbox for all your customer messages, which helps your team stay organized and respond quickly.

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