Settings and activity

58 results found

1. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

   13 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Dec 17, 2024

2. increase fax attachment limit

   23 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Dec 16, 2024

3. Call Queue Status Visibility

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Nov 27, 2024

4. Stratify First-time Callers from Repeat Callers

   7 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Nov 19, 2024

5. Add an option to block one specific number for the entire company.

   21 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Nov 6, 2024

6. Increase the data retention duration for call recording

   29 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Oct 15, 2024

7. Call Monitoring - whisper feature

   2 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Sep 25, 2024

8. Retrieve call logs in service.ringcentral.com for more than 12 months

   11 votes

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   0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Sep 18, 2024

9. retrieving deleted fax, past data retention policy

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Sep 17, 2024

10. Option to bulk download or forward voicemail to an email address in admin portal

    16 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Sep 11, 2024

11. Customized ringtone for Desk phone

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Sep 10, 2024

12. Account-Wide Holiday Settings and/or Holiday Templates

    220 votes

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    21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you!
    Joyce supported this idea  ·  Sep 3, 2024

13. Caller ID for every extension

    75 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Sep 3, 2024

14. One time removal of Custom Rule created under the Call handling Template applied.

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joyce shared this idea  ·  Jul 31, 2024

15. Ability to disable pop up on the incoming call using RingCentral app

    37 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Jun 22, 2024

16. Status display on the desk phone

    16 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Jun 3, 2024

17. Add the ability to include Limited Extensions in Call Queue groups.

    15 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  May 13, 2024

18. Company Fax Number option to enable and disable

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Apr 29, 2024

19. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    82 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Apr 23, 2024

20. Call waiting to apply on call queue members.

    68 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Apr 17, 2024