Settings and activity
38 results found
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3 votes
Travis
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An error occurred while saving the comment -
60 votesTravis
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38 votes
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806 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!
To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.
Thank you!
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14 votes
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7 votes
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88 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now available as an additional drop down in the User Settings.
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98 votes
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24 votes
An error occurred while saving the comment Travis
commented
Need a report for Charged calls such as toll-free/Long Distance/International to be able to see who is making calls.
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46 votes
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20 votesTravis
supported this idea
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94 votes
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3 votes
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5 votes
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19 votes
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77 votesTravis
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10 votes
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185 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Learn more about controlling user access to the accept queue calls feature here!
Travis
supported this idea
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When someone initiates a call forward from their physical phone instead of using the web it causes call queues to be forwarded. RC needs to do more like Mitel had where initiating a call forward from a RC supported phone initiates the call forward in the web so it doesn't break call queues.