Settings and activity

40 results found

1. Telus Feature Request: Ability to play far end system's hold music rather than RC client's hold music

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kim Linsenmann shared this idea  ·  Jul 18, 2023

2. Template for Intercom and Presence setting

   35 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. RC Desktop Contacts does not display or search Company Name

   26 votes

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   Implemented  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Share host Audio in RC Video in Desktop App

   187 votes

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   13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  Phillip Liu responded

   Implemented for Windows.  

   Mac is planned for 2H 2024

5. Add Dinosaur Emojis to RingCentral Chat

   169 votes

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   5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Now live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024!

6. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   297 votes

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   Planned  ·  96 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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7. Hide RingCentral App Features

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Company Fax Number option to enable and disable

   13 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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9. Stop accepting incoming faxes on the main line

   14 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Option for voicemail to use specific extension's greeting instead

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Report showing devices "offline" for certain intervals of time

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Gain admin visibility of user created speed dials on hardphones

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Add "All" Option Back to the Site Filter Within the "Users with Extensions" Page in Service Web

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Ability for agent to stay on the line after transferring to an external number.

    39 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Changed Order of Desktop/Mobile App under Call Forwarding

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Customize and change ring order of incoming calls on RC desktop/mobile app to another position besides First.

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Filter download user list

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Easily add Contact Center numbers and RingCentral IVR extensions to the company directory

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. See Pending Callers in Queue

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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