Settings and activity

36 results found

1. Grouping Contacts within RingCentral App

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Christian Gonzales supported this idea  ·  Dec 10, 2025

2. AI keyword script recognition

   4 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Christian Gonzales supported this idea  ·  May 14, 2025

3. Multiple site names - to be used as call que display information

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Christian Gonzales supported this idea  ·  Mar 17, 2025

4. RingCentral for Zoho CRM - Call Transcription

   4 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Christian Gonzales supported this idea  ·  Jan 21, 2025

5. Sync Contacts from RingCentral app to Yealink desk phone

   12 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christian Gonzales supported this idea  ·  Nov 20, 2024

6. IVR change settings to "If caller enters no action after the prompt played 3 times"

   22 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christian Gonzales supported this idea  ·  Nov 14, 2024

7. allow reliable delivery of notifications via Verizon SMS

   31 votes

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   New  ·  6 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Christian Gonzales supported this idea  ·  Nov 14, 2024

8. Receive Google Verification Codes using RingCentral Phone Numbers

   27 votes

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   New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Christian Gonzales supported this idea  ·  Nov 13, 2024

9. Report for Users Login, Usage and Activity on RingCentral app

   26 votes

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   New  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Christian Gonzales shared this idea  ·  Oct 18, 2024

10. Option to leave a voicemail when the call is onhold

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Christian Gonzales shared this idea  ·  Apr 30, 2024

11. Continuos ring to user Extension

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christian Gonzales supported this idea  ·  Apr 19, 2024

12. Auto reply SMS to missed calls

    143 votes

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    Planned  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Christian Gonzales supported this idea  ·  Apr 18, 2024

13. Caller ID name support on mobile numbers

    103 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christian Gonzales supported this idea  ·  Apr 4, 2024

14. Multiple recipient for faxes and SMS

    258 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christian Gonzales supported this idea  ·  Apr 4, 2024

15. Remove missed call from queue members if answered

    223 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this feature here.

    Christian Gonzales supported this idea  ·  Apr 2, 2024

16. Ability to change the area code when doing outbound

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Christian Gonzales shared this idea  ·  Mar 26, 2024

17. cust want to have the option to transfer the call directly to the voicemail using presence

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Christian Gonzales supported this idea  ·  Mar 20, 2024

18. option to multiple add contact/bulk in RingCentral app

    1 vote

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    0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Christian Gonzales shared this idea  ·  Mar 19, 2024

19. Include Time and Time Zone on Call Log Email Delivery Settings

    2 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christian Gonzales shared this idea  ·  Mar 13, 2024

20. separate Screening, Greeting & Hold Music option under Role

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Christian Gonzales shared this idea  ·  Mar 11, 2024