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Settings and activity

34 results found

  1. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    81 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    JRP supported this idea  · 

  2. Increase Retention Period for Sent Faxes

    58 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    JRP supported this idea  · 

  3. Allow multiple participants in conference call using Mitel phone

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    JRP shared this idea  · 

  4. Ability to retrieve sent fax messages beyond 90 days

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. enhancement on the robocall mitigation feature

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  6. Remove/Edit the Header on the Fax page

    17 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    JRP supported this idea  · 

  7. Fax Transmission Report Notification Enhancement: Customizable Company Fax Number Display

    5 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Remove DND feature

    9 votes

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    2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  9. caller id of the caller for transferred calls

    45 votes

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    Implemented  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Add account wide hold music option

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Disable invisible status auto trigger if user is away for 15mins

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. SMS forwarding settings

    25 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    JRP supported this idea  · 

  13. to separate the vm and fax notification

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Call waiting for queue calls

    157 votes

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    40 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US
    JRP supported this idea  · 

  15. Allow all extensions to send SMS from main Company extension

    91 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Call waiting to apply on call queue members.

    65 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  17. View/Access SMS of all other user extension using admin portal

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Allow callers to leave a voicemail without having to press pound

    3 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  19. Pin Text Messages

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. View only company call logs permission

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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