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  1. 5 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  2. 126 votes
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  3. 93 votes
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  4. 74 votes
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  5. 5 votes
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  6. 13 votes
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  7. 15 votes
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  8. 17 votes
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  9. 5 votes
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  10. 14 votes
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  11. 46 votes
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  12. 12 votes
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  13. 6 votes
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  14. 29 votes
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  15. 8 votes
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  16. 160 votes
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    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US
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  17. 111 votes
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  18. 68 votes
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  19. 11 votes
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  20. 3 votes
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