← RingCentral Ideas

Settings and activity

37 results found

  1. Allow non-Admins to disable the AI Assistant feature on their individual extesnions/profile

    7 votes
    New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  2. option to disable internal sms even sms are enabled on the account

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  3. Delete bulk messages/Conversation in Unified App

    128 votes
    Future Consideration  ·  53 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  4. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    115 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  5. Increase Retention Period for Sent Faxes

    81 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  6. Allow multiple participants in conference call using Mitel phone

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    JRP shared this idea  · 

  7. Ability to retrieve sent fax messages beyond 90 days

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  8. enhancement on the robocall mitigation feature

    15 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  9. Remove/Edit the Header on the Fax page

    17 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  10. Fax Transmission Report Notification Enhancement: Customizable Company Fax Number Display

    6 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  11. remove do not disturb

    25 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  12. caller id of the caller for transferred calls

    52 votes
    Implemented  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  13. Add account wide hold music option

    13 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  14. Disable invisible status auto trigger if user is away for 15mins

    6 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  15. SMS forwarding settings

    34 votes
    Future Consideration  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  16. to separate the vm and fax notification

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  17. Call waiting for queue calls

    162 votes
    40 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US
    JRP supported this idea  · 

  18. Allow all extensions to send SMS from main Company extension

    161 votes
    Under Review  ·  38 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  19. Call waiting to apply on call queue members.

    70 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 

  20. View/Access SMS of all other user extension using admin portal

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    JRP supported this idea  · 
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