Settings and activity
33 results found
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2 votes
Vinny shared this idea ·
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1 vote
Vinny shared this idea ·
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61 votes
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468 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Update January 2024: This is now panned for Q2 2024
Good news! We're planning to implement support for SIP cancel cause=200 "call answered elsewhere" for simultaneous ringing calls. Implementation of this SIP standard will prevent misleading missed call notifications from being reported when the simultaneous ringing call is answered by someone in the group. The feature is planned, but may not get delivered until Q1 2024. We will keep this post updated when we have a more specific date!
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4 votes
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16 votes
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171 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Planned for November 2024!
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51 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This will be implemented in November 2024 as Call Queue Custom Rule Templates!
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17 votes
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9 votes
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62 votes
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67 votes
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78 votesImplemented ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Hi all, this is now available for desktop and mobile app in a Beta state. Learn more about this functionality here.
Thank you!
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88 votes
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81 votes
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86 votes
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7 votes
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15 votes
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18 votes
An error occurred while saving the comment -
5 votes
Our previous system just let us share the mailbox for a queue for all queue members by default and we could define default permissions for viewing and deleting voicemail, or more specific permissions per user if needed.