← RingCentral Ideas

Settings and activity

18 results found

  1. Conference + Transfer Feature

    22 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Brian Boyer supported this idea  · 

  2. Select Default User for Unassigned User Numbers

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brian Boyer shared this idea  · 

  3. Time out feature within IVR menu

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Brian Boyer commented  · 

    The request is for the ability to change from 3 to 1 on how many times the prompt is played before going to the operator.

  4. Allow multiple supervisors to monitor a call simultaneously

    43 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  5. DMS integration for the Automotive business

    2 votes
    Future Consideration  ·  1 comment  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
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  6. Embed agent into RingEX

    47 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  7. Ability to restrict users from changing individual user data (first name, last name, etc.) while keeping the ability to reset voicemail PIN

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Honor Opt Out for P2P SMS

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  9. Add "Invite by Contact" or "Invite by Video" to RCV desktop/web App

    7 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  10. Position in Queue, Estimated wait time, and Call queue caller call back feature

    211 votes
    Future Consideration  ·  35 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  11. Admin ability to disable Calendar sync option in the RC App

    7 votes
    1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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  12. Multi Site: Enhance Multi Site Features -

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. WebRTC for SalesForce

    41 votes
    Implemented  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  15. Allow admins to see and turn off users DND from ServiceWeb

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  16. Ring Group support in RingEX

    10 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. VM Notifications to email (Outlook)

    13 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  18. Ability to disable "unmute with spacebar" in RCV meetings

    41 votes
    Planned  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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