Settings and activity

72 results found

1. Group > Call Queues > Overflow Group - Ring Simultaneously

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   20 votes

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   New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Rona supported this idea  ·  Nov 27, 2024

2. RC University Courses assigment, and progress tracking over multiple users.

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rona supported this idea  ·  Aug 12, 2024

3. Set the default virtual background for all users in an organization

   24 votes

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   Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Rona supported this idea  ·  Jun 28, 2024

4. Messaging: Subfolders

   16 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Rona supported this idea  ·  Jun 26, 2024

5. When starting a new direct messages with someone it would be nice to see their presence before hitting send.

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Rona supported this idea  ·  Jun 18, 2024

6. Support for accented characters in dialer

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   11 votes

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   1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Rona supported this idea  ·  Jun 13, 2024

7. Paging Group Device to Receive Page increase to 65 Devices

   31 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rona supported this idea  ·  May 31, 2024

8. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   540 votes

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   Future Consideration  ·  87 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Rona supported this idea  ·  May 14, 2024

9. Voicemail Setting Permission for custom role

   36 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rona supported this idea  ·  May 6, 2024

10. Reputation Management support for phone numbers being flagged as Spam.

    20 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Rona supported this idea  ·  May 2, 2024

11. Restrict access to Admin Portal by geographic location of IP address

    27 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rona supported this idea  ·  Apr 17, 2024

12. Add the ability to push custom rules for Call Queues to the call Queues template

    22 votes

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    2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Rona supported this idea  ·  Mar 25, 2024

13. On-demand Call Recording Announcement settings by individual sites not account based

    31 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rona supported this idea  ·  Mar 19, 2024

14. Virtual Backgrounds for RC Meetings

    6 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Rona commented  ·  Mar 27, 2020  ·  Edit…  ·  Delete…

    Customer needs their users to use virtual background setting in RC Meetings while WFH without the need of a physical green screen behind a user.

    Save Submitting...

15. The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar app

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Rona shared this idea  ·  Jun 17, 2021

16. Limit RCV recordings to certain individuals.

    5 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Rona shared this idea  ·  May 19, 2021

17. Customer is requesting that the Account Usage graphical view/download be available to them to get on their own.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rona shared this idea  ·  Jan 28, 2021

18. Safari support on iPhone for RingCentral Video - When?

    7 votes

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    Implemented  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Rona shared this idea  ·  May 25, 2021

19. Lockdown virtual backgrounds for users OR, more importantly, use the company's choice and lock THAT down

    1 vote

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Rona shared this idea  ·  May 25, 2021

20. Be able to allow/restrict video recordings for RingCentral Video to certain users

    10 votes

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    Needs More Information  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Rona shared this idea  ·  May 6, 2021