← RingCentral Ideas

Settings and activity

66 results found

  1. Support for PIDF-LO (emergency header information) xml info (Microsoft Teams Direct Routing)

    27 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  2. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    33 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Accessibility  ·  Admin →
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  3. Azure/OKTA Automated Provisioning: push user attribute: profile picture

    7 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  4. RingCentral for SalesForce feature parity with RingEX

    4 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  5. Make Messaging Permission in Custom Roles a Native Feature

    33 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  6. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

    24 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  7. RingCentral for SalesForce: warm transfer

    6 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  8. Allow admins to change user profile information (including pictures)

    124 votes
    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    34 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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  10. Add more Calendar and Holiday options for Custom Answering Rules

    14 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Ability to exclude internal calls from automatic call recording

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Conference + Transfer Feature

    22 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  13. Extend Share Voicemail Functionality to Call Queues and Message Only Ext's

    3 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  14. Bring back the pause screen share feature

    58 votes
    Future Consideration  ·  5 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  15. Position in Queue, Estimated wait time, and Call queue caller call back feature

    212 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  16. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  17. Support for Azure & Windows 365 VDI environments

    25 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  18. Need Hot Desk to behave similar to regular user.

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. PSTN Support for RC Rooms

    4 votes
    Implemented  ·  0 comments  ·  Events & Video » Rooms  ·  Admin →
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  20. Manual Pause and Resume - RingCentral App

    22 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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