Settings and activity
33 results found
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41 votes
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212 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239 -
2 votes
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116 votes
An error occurred while saving the comment -
471 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
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179 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Planned for November 2024!
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643 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
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345 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
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13 votes
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14 votes
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9 votes
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69 votes
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187 votes
This is a huge issue for us. We're already fighting with Presence showing incorrectly, this just adds insult to injury. There should be a yellow "Idle" presence if anything. Not an "Offline" after inactivity. In our tests, "Inactivity" = being "away" from your Ring Central app/not actively clicking in it. Our users may be reviewing policies in a different window for 30 minutes or so and then become inactive. This is extremely confusing to our Receptionists who are trying to place calls, but see people inactive, when they're actually in the office.The Inactivity should come from true system inactivity where the system has been idle, not the desktop application interaction. That would denote true inactivity for a user. And I believe that still should show as a yellow "Idle" presence. Definitely not "Offline".