Settings and activity

63 results found

1. Extend "Disable Auto Answering" enhancement to Call Queue numbers

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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2. Make RCV Recording capabilities to the a role based permission

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. MSI support for the new Embedded Dialer Plug-in

   7 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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4. Enhance the "Join from your browser" feature

   39 votes

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   8 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

   Today, guests joining a meeting can do so entirely from the browser. Signed-in users are directed to the RingCentral app for the full meeting experience, including features like recordings, annotations, and AI Notes that aren't available in the older browser-only experience. We're continuing to look at ways to streamline this for browser-based joins.

5. Expand Composability - Remove Fax icon across RC apps (Phone desktop app, RCApp, Mobile)

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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6. Enable/Disable OnDemand Call Recording by user (not system wide)

   83 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Ability to Login/Logout from Call Queues on Desktop Phones

   28 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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8. Allowing SIPREC to our pool of SBCs for Call Monitoring

   10 votes

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   Future Consideration  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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9. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

   25 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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10. Add senders number to incoming faxes

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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11. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    37 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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12. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Create a number type like CCRN for customer numbers needing TAS Bypass (aka CCAN)

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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14. Speech enabled Auto-Attendant for RC Office

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Forced account codes for outbound dialing

    35 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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16. Separate call recording announcements for internal and external calls

    33 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. EPIC integration for RingEX

    14 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations  ·  Delete…  ·  Admin →
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    Implemented  ·  Michelle responded

    This has been solved with our integration with SpinSci.  

18. Allow up to 100,000 DLs per UID

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Support for PIDF-LO (emergency header information) xml info (Microsoft Teams Direct Routing)

    27 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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20. Ability to exclude internal calls from automatic call recording

    52 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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