← RingCentral Ideas

Settings and activity

47 results found

  1. QM - Evaluation Notifications – Need Via Email

    12 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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  2. Cross Reference Call ID in Agent State History Reporting API

    8 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  3. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  4. Mark text messages, voicemails, missed call notifications as unread when already read

    59 votes
    Implemented  ·  20 comments  ·  Phone & Messaging  ·  Admin →
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    An error occurred while saving the comment
    Ildefonso commented  · 

    For Company that deals with hundred of SMS daily , the ability to filter or sort SMS from read / unread to make it easier to manage SMS. - Idea from a RingCentral Customer.

  5. Allow RingCentral App to Place Max Agent Calls on Hold

    4 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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  6. Domain Control

    65 votes
    Implemented  ·  15 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Forward a voicemail to a call queue voicemail

    19 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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