Settings and activity

72 results found

1. Bulk MS teams Disconnect or Reconnect

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Ildefonso commented  ·  Dec 3, 2024  ·  Edit…  ·  Delete…

   Account Name: HC One
   UID: 236260066

   Mat of HC One requested for this feature also, he said that it is time consuming to manually deactivate users one at a time.

   Save Submitting...
   Ildefonso supported this idea  ·  Dec 3, 2024

2. Site specific directory, Hide the company directory from specific users only

   98 votes

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   7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded
   Ildefonso supported this idea  ·  Nov 21, 2024

3. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

   24 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ildefonso supported this idea  ·  Nov 7, 2024

4. Call Queue Manager Access to Call Logs Exclusive to Call Queue Members

   16 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ildefonso supported this idea  ·  Nov 7, 2024

5. Device Manual Provisioning Feature That Allows The "Username" Field To Be Used As The Extension Number

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Ildefonso supported this idea  ·  Jun 20, 2024

6. Include "Microphone" and "Speaker" in MOS call card for phone calls

   15 votes

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   1 comment  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   Ildefonso supported this idea  ·  Apr 30, 2024

7. Add The Ability To Send An Email For Answered Calls

   22 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ildefonso supported this idea  ·  Apr 5, 2024

8. Deleted voicemail tracker

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ildefonso shared this idea  ·  Jun 30, 2022

9. Roles and Permission specific template only

   2 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ildefonso shared this idea  ·  Dec 7, 2020

10. Contact Center bill breakdown be included in the RC MVP bill

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ildefonso shared this idea  ·  Nov 4, 2022

11. Add Ringer and Audio control settings for RingCentral Contact Center Voice Chrome Extension

    8 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Ildefonso shared this idea  ·  Jun 19, 2023

12. Sync Teams Status with RC Status

    32 votes

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    Implemented  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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13. Add Yealink 79P to device that can receive page

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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14. Allow Administrator to disable "Auto-answer call" feature

    113 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Please add 159 to RingCentral dialing plan so we can dial it directly from the RC App.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    56 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Call Masking for credit card transactions need to be available for mvp plans.

    35 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. 911 Alert Routing

    82 votes

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    5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

20. Bulk Enable Users after Locked out by fail login attempts

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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