Settings and activity

59 results found

1. Messaging data export in a more legible format

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. Sync Teams Status with RC Status

   32 votes

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   Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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3. Retain and Assign Site to Inventory Numbers

   40 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. RC Meetings - add an option to join from RC App to the RCM Join from Browser page

   9 votes

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   0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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5. Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

   49 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Want to turn off the ability for external calls to RC to dial by extension number after a greeting or from IVR.

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Different Call Recording Announcement settings per site

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. On-demand Call Recording Announcement settings by individual sites not account based

   31 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Request additional Call Recording Announcements

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Add Dinosaur Emojis to RingCentral Chat

    169 votes

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    5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Now live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024!

11. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

    31 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Account-Wide Holiday Settings and/or Holiday Templates

    241 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    An error occurred while saving the comment
    Kim commented  ·  May 25, 2021  ·  Edit…  ·  Delete…

    Looking for an easy way to update multiple call queues without having to touch each one, (115). This shouldn't be this difficult. Why can't we just apply templates to achieve this?I shouldn't have to go into each call queue to set the holiday hours individually.

    Save Submitting...

14. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    315 votes

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    Planned  ·  98 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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15. Add Polycom VVX 600 as supported device for Hot Desking

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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16. Make RingCentral app for android and ios compatible for Microsoft Intune

    20 votes

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    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Option Not to Launch RC Application after Installation

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Change the name of the group text message

    40 votes

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    Planned  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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19. Remote Desktop Control

    438 votes

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    Implemented  ·  25 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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