← RingCentral Ideas

Settings and activity

50 results found

  1. Apply key template on Presence for yealink device

    36 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Creative Planning supported this idea  · 

  2. Remove delay when Ring in Overflow call queue

    4 votes
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Creative Planning supported this idea  · 

  3. Call Queue ring simultaneously the overflow into another call queue simultaneously

    19 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Creative Planning supported this idea  · 

  4. Main Line Ringing Multiple phones

    7 votes
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Creative Planning supported this idea  · 

  5. Allow certain people in call groups to have incoming calls ring when they are on the phone

    3 votes
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Creative Planning supported this idea  · 

  6. Cold Transfer from Call Queue

    11 votes
    1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Creative Planning supported this idea  · 

  7. Call recording message in spanish

    6 votes
    1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Creative Planning supported this idea  · 

  8. Add ring group to call queues

    25 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Creative Planning supported this idea  · 

  9. Ability to answer more than 1 call from a call queue.

    49 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Creative Planning supported this idea  · 

  10. Our customer request that a call queue member still get a second queue calls from the queue if they are already on another call.

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Creative Planning supported this idea  · 

  11. Forward a voicemail to another extension

    35 votes
    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Creative Planning supported this idea  · 

  12. Add Public Holidays into the Call Queue Schedule

    60 votes
    7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Creative Planning supported this idea  · 

  13. Desk Phone and Desktop application Sync

    98 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Creative Planning supported this idea  · 

  14. make the Google Chrome Plug-In that is used for the agent leg be officially supported by Microsoft Edge.

    18 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Creative Planning supported this idea  · 

  15. Changing the Main Super Admin to another existing extension

    41 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Creative Planning supported this idea  · 

  16. Presence status on Plug-In not in sync

    16 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Creative Planning supported this idea  · 

  17. Improve "Security Notice from RingCentral" Emails

    45 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Creative Planning supported this idea  · 

  18. Desk phone caller ID

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Creative Planning supported this idea  · 

  19. Call queue groups should also be visible on the HUD

    74 votes
    Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Creative Planning supported this idea  · 

  20. Status based call handling options

    7 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Creative Planning shared this idea  · 
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