Settings and activity

222 results found

1. Call queue member can accept multiple calls

   12 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jun 27, 2025

2. -ability to edit the outbound caller id so the users can only select the direct number or main company number

   17 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jun 24, 2025

3. Increasing the return time of Call Park from 5 minutes to 10 minutes.

   26 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jun 20, 2025

4. Ability to **respond** to short code SMS messages.

   175 votes

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   Under Review  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jun 9, 2025

5. Dialed number shows as Private.

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jun 5, 2025

6. Super Admin full access to VM and SMS on the Admin Portal

   65 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jun 5, 2025

7. App, RingOut and Caller ID

   10 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jun 3, 2025

8. Allow to send faxes to non T38 transmission

   21 votes

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   New  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  May 27, 2025

9. Ability to have more than 25 devices in a paging only group

   52 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  May 15, 2025

10. Ring Group cannot have more than 2 active phones to ring simultaneously

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 15, 2025

11. Ability to have AI Receptionist enabled on UK accounts

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 12, 2025

12. Limited Extension Addition feature

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Apr 29, 2025

13. Message only extension capability to have Email-to-Fax and Fax transmission Result notification

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Apr 9, 2025

14. Give Admins ability to see/control users' Status in Service Web

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Apr 9, 2025

15. Include contents of SMS/MMS on the Logs

    151 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Apr 8, 2025

16. AI generated call notes/summary be sent to the ZOHO contact record that was called

    10 votes

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    New  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Apr 3, 2025

17. Increase data retention for call logs more than 2 years

    30 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Apr 3, 2025

18. Report in Admin portal that shows usage exclusively in SMS and toll-free minutes bundles

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Apr 1, 2025

19. Performance Reports - additional filter for office hours

    28 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Apr 1, 2025

20. Ability to remove the deleted users from the performance report

    29 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Mar 31, 2025