Settings and activity

232 results found

1. Ability to have more than 25 devices in a paging only group

   59 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  May 15, 2025

2. Ring Group cannot have more than 2 active phones to ring simultaneously

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  May 15, 2025

3. Ability to have AI Receptionist enabled on UK accounts

   4 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  May 12, 2025

4. Limited Extension Addition feature

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Apr 29, 2025

5. Message only extension capability to have Email-to-Fax and Fax transmission Result notification

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Apr 9, 2025

6. Give Admins ability to see/control users' Status in Service Web

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Apr 9, 2025

7. Include contents of SMS/MMS on the Logs

   153 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Apr 8, 2025

8. AI generated call notes/summary be sent to the ZOHO contact record that was called

   10 votes

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   New  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Apr 3, 2025

9. Increase data retention for call logs more than 2 years

   30 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Apr 3, 2025

10. Report in Admin portal that shows usage exclusively in SMS and toll-free minutes bundles

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Apr 1, 2025

11. Performance Reports - additional filter for office hours

    28 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Apr 1, 2025

12. Ability to remove the deleted users from the performance report

    30 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Mar 31, 2025

13. Remove old or inactive users from Business Analytics

    9 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Mar 31, 2025

14. 1 Number (RingEx License) assigned to 2 desk phones

    18 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Mar 27, 2025

15. Adoption and Usage

    8 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Mar 21, 2025

16. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    160 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Mar 17, 2025

17. Support for analog credit card processing devices over ATA.

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Mar 13, 2025

18. Ability to assign dedicated fax number to multiple users

    98 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Mar 11, 2025

19. Do Not Disturb(DND) with time duration

    19 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Mar 10, 2025

20. CNAM feature for Canada

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    115 votes

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    Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Feb 28, 2025