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  1. 11 votes
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  2. 50 votes
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  3. 5 votes
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  4. 9 votes
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  5. 86 votes
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  6. 29 votes
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  7. 4 votes
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  8. 10 votes
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  9. 729 votes
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    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

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  10. 16 votes
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  11. 46 votes
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  12. 19 votes
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  13. 6 votes
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  14. 9 votes
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  15. 15 votes
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  16. 7 votes
    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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  17. 129 votes
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  18. 4 votes
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  19. 4 votes
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  20. 7 votes
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