Settings and activity
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7 votesUnder Review · 4 comments · Developer Platform, APIs, & Integrations » Integrations: Other · Admin →
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578 votesThis is now live! Check it out in app under Notifications and Audio
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Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app. This is because the desktop app has deeper access to your device that a browser simply isn't allowed to have for security reasons — browsers intentionally limit what a website can do with your screen, keyboard, and mouse to protect users.
Bringing remote control to the browser would require the desktop app to be updated to work with those browser limitations, which is a significant undertaking relative to how this feature is used today. After evaluating it, we've decided this isn't something we'll be building, and we're closing this request.
If remote control is something you rely on, we'd recommend joining meetings from the RingCentral desktop app rather than the browser.See Requesting and approving remote desktop control.
Hi, thanks for the replies, surely this data is already processed and known to RC. a lot of call detail is derived from the call log, surely a flag stating archived or not is also known and its just processing that data? i understand that will have a load on the servers. just struggle to understand how that becomes overwhelming for the system to manage.maybe just an overall count then, as it becomes difficult to identify and understand the data when segregated. Total Archived Calls = 200kFailed Archived Calls = 1in progress = 2even out of the analytics area? something...anything just i now have to manually add up 30 day sections.