← RingCentral Ideas

Settings and activity

41 results found

  1. Admin portal, make departement drop down menu searchable or in alphabetical order

    2 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    auto answer Q shared this idea  · 

  2. Warm Transfer/ ask first - as only transfer option

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    auto answer Q shared this idea  · 

  3. Archiver - 30 Day Search Limit

    7 votes
    Under Review  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    An error occurred while saving the comment
    auto answer Q commented  · 

    Hi, thanks for the replies, surely this data is already processed and known to RC. a lot of call detail is derived from the call log, surely a flag stating archived or not is also known and its just processing that data? i understand that will have a load on the servers. just struggle to understand how that becomes overwhelming for the system to manage.maybe just an overall count then, as it becomes difficult to identify and understand the data when segregated. Total Archived Calls = 200kFailed Archived Calls = 1in progress = 2even out of the analytics area? something...anything just i now have to manually add up 30 day sections.

    auto answer Q shared this idea  · 

  4. Dial-By-Extension

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    auto answer Q shared this idea  · 

  5. Allow setting DID and Ext with SCIM endpoint at creation time

    10 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  6. choose which users/extensions will be archived

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Sync RingCentral Desktop Application With RingCX

    228 votes
    Planned  ·  16 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  8. Please add an optional setting to automatically forward all calls when on a call or video.

    77 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. HUD pop out window on RingCentral app

    143 votes
    Implemented  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  10. Receiving a que call while on a regular call.

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  11. REMOVE "Always ring for at least 30 seconds before forwarding is completed."

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Looking to arrange HUD by Dept/group

    95 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  13. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. Send Group Voicemails to a RingCentral Team

    84 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Ability to use gif as profile picture.

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Connects RingCentral reporting to third-party security software

    5 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  17. Audit Log to show all information from API calls - e.g. number changes.

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Recordings - Please record in Stereo instead of Mono

    22 votes
    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  19. Ring Central Video Ability to connect Non 365 Outlook Calendar- Feature Request

    23 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Add Remote Control feature to RC Desktop App - Video

    189 votes
    Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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