Settings and activity
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564 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Check it out in app under Notifications and Audio -
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Hi, thanks for the replies, surely this data is already processed and known to RC. a lot of call detail is derived from the call log, surely a flag stating archived or not is also known and its just processing that data? i understand that will have a load on the servers. just struggle to understand how that becomes overwhelming for the system to manage.maybe just an overall count then, as it becomes difficult to identify and understand the data when segregated. Total Archived Calls = 200kFailed Archived Calls = 1in progress = 2even out of the analytics area? something...anything just i now have to manually add up 30 day sections.