Settings and activity

56 results found

1. Ability to have the option to manualy delete the upcoming video meeting.

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   New  ·  0 comments  ·  RingCX » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Teddy shared this idea  ·  Mar 30, 2026

2. Have the availability to disable the "Accept Queue Calls" feature in settings

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   25 votes

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   6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Mar 17, 2026

3. Generate analytics reports showing detailed call queue report

   48 votes

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   New  ·  6 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Feb 19, 2026

4. Enable SMS Service for Australia Numbers

   47 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Feb 16, 2026

5. Download and Print SMS Thread on RingCentral App

   18 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Feb 12, 2026

6. Customer wants to customize the number label on the contact details on RC Phone app

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Edit…  ·  Delete…  ·  Admin →
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   Teddy shared this idea  ·  Dec 9, 2025

7. Customer wants to have the option to turn off the Mobile App

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Teddy shared this idea  ·  Nov 17, 2025

8. Turn Off Extension Dialing Options

   65 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Nov 6, 2025

9. Disable Recording Function for Specific Users

   24 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Oct 15, 2025

10. Call Queue Forwarding to and IVR menu

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Teddy supported this idea  ·  Sep 9, 2025

11. Voice prompts to direct calls, ex "Press 1 or say billing"

    2 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Teddy supported this idea  ·  Sep 9, 2025

12. UK Mobile Numbers as a Substitute Caller ID

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Teddy supported this idea  ·  Jul 17, 2025

13. The customer desires the ability to customize the speed of the greeting message, specifically by adjusting the beats per second.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Teddy shared this idea  ·  Apr 30, 2025

14. Customer wants to have the option to listen to the voicemail messages on his personal mobile.

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Teddy shared this idea  ·  Mar 12, 2025

15. Reply using SMS to the voicemail.

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Teddy shared this idea  ·  Mar 11, 2025

16. Add Public Holidays into the Call Queue Schedule

    64 votes

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    8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This will be implemented in November 2024 as Call Queue Custom Rule Templates!

    Teddy supported this idea  ·  Dec 23, 2024

17. Lessen the Live Transcription announcement to one

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Teddy shared this idea  ·  Dec 5, 2024

18. Reduce prompt played to 1 time in general IVR setting before its transferred to an extension

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Teddy supported this idea  ·  Nov 13, 2024

19. Super Admin full access to VM and SMS on the Admin Portal

    69 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Teddy supported this idea  ·  Sep 26, 2024

20. User Role Permission: Access to User List only

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Teddy supported this idea  ·  Sep 26, 2024