Settings and activity

100 results found

1. Allow all users to use texting system with the company phone number

   26 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Feb 18, 2025

2. Canada - Individual's Name with Caller ID telephone number

   5 votes

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Jan 29, 2025

3. Disable "AI is taking notes" when on call

   174 votes

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   37 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

   While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

   Thank you!

   Elijah supported this idea  ·  Jan 6, 2025

4. Contacts- ALL

   53 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Jan 1, 2025

5. Fax forwarding from ring central to external app or number

   31 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Dec 12, 2024

6. Forward faxes to a external number

   31 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Dec 12, 2024

7. Increase conference call hours limit

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Nov 26, 2024

8. Call transcription option in Bullhorn

   5 votes

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   1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminByrne (Group PM, RingCentral) responded

   This feature exists and is standard in RingCentral App Connect.

   Elijah supported this idea  ·  Nov 15, 2024

9. Option to show the forwarding extension number on a federated account

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Nov 14, 2024

10. DISABLE AUTOMATIC HOTDESK SESSION TIMEOUT

    5 votes

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Nov 14, 2024

11. Choose multiple call queue when creating subscription on analytics

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Nov 7, 2024

12. 2 factor authentication whatsapp

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    16 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Nov 5, 2024

13. Caller ID on Presence Buttons

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Sep 16, 2024

14. display company name instead of phone number when using sms

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Sep 13, 2024

15. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Sep 10, 2024

16. Share SMS Template across all users in the account

    42 votes

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    8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Aug 29, 2024

17. Full Content Voicemail Transcript

    6 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Aug 12, 2024

18. Abandoned Call queue Rate

    23 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Aug 7, 2024

19. allow reliable delivery of notifications via Verizon SMS

    31 votes

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    New  ·  6 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Aug 6, 2024

20. Forwarding Main Company Number Calls Directly To An External Number

    44 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Aug 1, 2024