Settings and activity

102 results found

1. Feature Request: Default Site Setup Templates

   4 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Janice supported this idea  ·  Dec 19, 2024

2. Would like to have an option to just end the call if no one answers

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  Dec 17, 2024

3. Use Virtual number/Substitute Caller ID number for call forwarding

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Dec 17, 2024

4. RingCX - Survey report

   26 votes

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   Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Dec 11, 2024

5. Adding Guam phone number

   5 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Dec 4, 2024

6. reporting to show who is the manager of all call queues

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Dec 4, 2024

7. Increase Received Faxes Limit for more than 200

   18 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Nov 26, 2024

8. Disable "AI is taking notes" when on call

   37 votes

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   11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, we hear your feedback and understand this is a pain point. Our product team is currently exploring options to get this addressed. Thank you!

   Janice supported this idea  ·  Nov 26, 2024

9. Missed call should show on extensions that does not answer call in ring group or call queue

   16 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Nov 21, 2024

10. Ability to have extension numbers that start with 0

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Nov 15, 2024

11. use '0' as a direct user extension

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Nov 15, 2024

12. Disable dial pad pop out

    19 votes

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    New  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Oct 22, 2024

13. Implement Opt-in / Opt-out Controls for Enhanced Business SMS

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Oct 22, 2024

14. I'd like to be able the schedule conference calls in the future

    38 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Oct 16, 2024

15. SMS Outbound Caller ID Change

    33 votes

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    2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Oct 4, 2024

16. Access to speed dial settings for a RC user's polycom desk phone in the RC admin portal.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Sep 26, 2024

17. Ability to send a text and/or message company-wide without having to create groups

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Sep 24, 2024

18. Call Queue Prioritization from the same Primary Members

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Sep 20, 2024

19. CNAM feature for Canada

    54 votes

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    Under Review  ·  12 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Sep 18, 2024

20. pre-recorded messages played on the paging system

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Sep 16, 2024