← RingCentral Ideas

Settings and activity

98 results found

  1. Keep AI notes going after switching a call from desktop to mobile and back

    13 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  2. Grant Remote Control Access to Shared Screen via website not app

    20 votes
    New  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  3. Inbound Queued Callback option in Queue Events, it's only in DTMF sub-Queue Events options which is limiting

    17 votes
    New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  4. "Standard" level users being exposed to the "Admin Portal" tab when RingSense is enabled

    30 votes
    3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  5. Please make new features OFF by deafult "AI Assistant" with pop-up to try new feature

    21 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  6. Allow portal access to change configuration file

    14 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  7. SMS forwarding settings

    53 votes
    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  8. Transferring calls to RingEX Extensions via corporate directory

    52 votes
    Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  9. RC APP Status when on Webinar

    12 votes
    1 comment  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  10. Individual contact listings per site code

    24 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  11. File Transfer Using Message in the Ring Central Application

    15 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  12. Extend Expiration Date of Activation Email

    41 votes
    Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  13. IVR Reporting on options

    27 votes
    Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  14. Download all outbound faxes sent by all extensions

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  15. Poly Lens app

    23 votes
    Future Consideration  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  16. User administrative and compliance reporting

    17 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  17. RingCX Queue/Global Phonebook used for Manual Outbound Calls

    76 votes
    Future Consideration  ·  8 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  18. Option to remove main company number for outbound caller ID settings

    45 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  19. Ability to restrict chat, video, text messaging and contacts in a specific role and/or user

    20 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  20. share dashboard

    16 votes
    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 
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