Settings and activity
17 results found
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13 votes
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7 votes
An error occurred while saving the comment Cristian commentedWhen the agent transfers the call to a cellphone from the Salesforce agent console they shouldn't have to accept the RC phone app on desktop first to pick up the call on Cellphone.
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41 votes
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207 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedHi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you!
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45 votes
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67 votes
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9 votes
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24 votes
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27 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedHi everyone, Call duration and multiple columns to see more contacts are now live in app! Correct status is planned to be implemented by end of June. Complete parity is still being worked towards. Thanks everyone.
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26 votes
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18 votes
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27 votes
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15 votes
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10 votes
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11 votes
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10 votes
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37 votes
Currently there is no way to grant access to users to manage specific message only extensions, only to grant role permissions to the entire "Groups" section of the Phone Systems tab