← RingCentral Ideas

Settings and activity

28 results found

  1. Outbound WhatsApp within RCX agent UI

    18 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Anil supported this idea  · 

  2. Remotely / from ServiceWeb Enable HUD for Mobile APP Users

    8 votes
    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Anil shared this idea  · 

  3. add HUD feature to apple iphone app.

    115 votes
    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Anil supported this idea  · 

  4. Call Forwarding From User Extensions and from Call Queues to Cloud Connector

    1 vote
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Anil shared this idea  · 

  5. Hide Company Number and Fax number from Outbound CLI list

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Anil shared this idea  · 

  6. Salesforce: Add MS Teams embedded dialer plugin as supported outbound endpoint

    3 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  7. MSI support for the new Embedded Dialer Plug-in

    7 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  8. Automatically Update Presence After Computer is Locked

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  9. Ability to set meeting presence to DND rather than Meeting (and calls disrupt you)

    22 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  10. Text to Speech for voice mail greeting

    24 votes
    Future Consideration  ·  3 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  11. Separate Directories in Multi-Site Environment

    56 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    34 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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  13. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

    25 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  14. RingCentral for SalesForce: display "called to number" "call queue" information

    15 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
    How important is this to you?

  15. Make Messaging Permission in Custom Roles a Native Feature

    33 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  16. Missed Call notification suppression for calls placed to and answered in Call Queues and RingGroups

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  17. Limited Extension - "Domestic Calling Allowed" Radio Button

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  18. Zendesk Integration to show IVR/dialed number info

    6 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  19. MVP Custom Status's - Call Queues, HUD Visibility, Break States

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Support for Azure & Windows 365 VDI environments

    25 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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