Settings and activity

27 results found

1. Android incoming/outgoing call integration with Zoho CRM

   1 vote

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   JMC shared this idea  ·  Jan 20, 2022

2. Increase SMS storage above the current 5000 message limit.

   29 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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3. Mute incoming call notifications while currently on a call

   564 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

4. Text from the same main user number

   345 votes

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   60 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users

5. Add text/SMS messages to the call log

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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6. Ability to archive or store calls for up to one year

   14 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Sync contacts from portal to deskphones

   43 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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8. Allow More Than 10,000 Contacts

   42 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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9. Disabling App Messaging for Certain Users

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. SMS/Text Templates

    79 votes

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    47 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi all, this is now available for desktop and mobile app in a Beta state. Learn more about this functionality here. 

    
    

    Thank you! 

11. Improvement for Pausing and Stopping Automatic Call Recordings

    38 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Give a reminder when calls are in Park

    72 votes

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    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Removal of limit to the words/characters in the task description field

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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14. Auto reply SMS to missed calls

    123 votes

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    Planned  ·  23 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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15. Mark text messages, voicemails, missed call notifications as unread when already read

    59 votes

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    Implemented  ·  20 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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16. Read notification for RingCentral messages

    138 votes

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    45 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!

17. Auto Replies, Scheduled text messages and Templates

    6 votes

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    Planned  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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18. The option to send an automatic SMS text message to inbound callers

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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19. Prevent the need for extensions or virtual extensions to be activated to appear in the Company directory in the all-in-one Ringcentral m...

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Options for Incoming Call Display

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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