← RingCentral Ideas

Settings and activity

27 results found

  1. Android incoming/outgoing call integration with Zoho CRM

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    JMC shared this idea  · 

  2. Increase SMS storage above the current 5000 message limit.

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  3. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Text from the same main user number

    375 votes
    65 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users

  5. Add text/SMS messages to the call log

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  6. Ability to archive or store calls for up to one year

    14 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Sync contacts from portal to deskphones

    53 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  8. Allow More Than 10,000 Contacts

    53 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  9. Disabling App Messaging for Certain Users

    11 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. SMS/Text Templates

    80 votes
    47 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  11. Improvement for Pausing and Stopping Automatic Call Recordings

    39 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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  12. Give a reminder when calls are in Park

    73 votes
    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Admin →
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  13. Removal of limit to the words/characters in the task description field

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging  ·  Admin →
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  14. Auto reply SMS to missed calls

    132 votes
    Planned  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  15. Mark text messages, voicemails, missed call notifications as unread when already read

    59 votes
    Implemented  ·  20 comments  ·  Phone & Messaging  ·  Admin →
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  16. Read notification for RingCentral messages

    171 votes
    55 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Future Consideration  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!

  17. Auto Replies, Scheduled text messages and Templates

    6 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Implemented  ·  AdminByrne Reese (Group PM, RingCentral) responded

    Since this idea was posted, I believe we have implemented much of what is being asked for:

    • Workflow Builder can help with SMS auto-replies
    • Workflow Builder will soon support scheduled workflows
    • SMS templates have been shipped and are now available

  18. The option to send an automatic SMS text message to inbound callers

    11 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  19. Prevent the need for extensions or virtual extensions to be activated to appear in the Company directory in the all-in-one Ringcentral m...

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Options for Incoming Call Display

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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