Settings and activity

260 results found

1. Please make new features OFF by deafult "AI Assistant" with pop-up to try new feature

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   22 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 15, 2025

2. RC APP Status when on Webinar

   12 votes

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   1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 8, 2025

3. Transferring calls to RingEX Extensions via corporate directory

   63 votes

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   Needs More Information  ·  5 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 7, 2025

4. SMS forwarding settings

   60 votes

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   Future Consideration  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 7, 2025

5. Individual contact listings per site code

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 7, 2025

6. Allow portal access to change configuration file

   15 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 3, 2025

7. Remove users from saved report that have been moved to another call queue

   19 votes

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   New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 3, 2025

8. Combine User List and User Device Export

   26 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 1, 2025

9. File Transfer Using Message in the Ring Central Application

   15 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jun 27, 2025

10. Option to Disable Group SMS

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 16, 2025

11. Cost Centers built in RCX

    45 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 12, 2025

12. Disable Overall AI Assistant

    29 votes

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    New  ·  10 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 9, 2025

13. Need Public Parking in HUD

    29 votes

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    New  ·  13 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 9, 2025

14. All Messages Conversation Search Enhancement

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    23 votes

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    Planned  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 5, 2025

15. Add country hierarchy for reporting

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    8 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 5, 2025

16. Filter through SMS campaign numbers

    38 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 4, 2025

17. Ability to group and sort HUD contacts

    22 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  May 28, 2025

18. Have numbers show up as "From" on RollOver calls.

    49 votes

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    New  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  May 21, 2025

19. Disconnect "MS Teams Connection" with API

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    6 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  May 13, 2025

20. Bulk MS teams Disconnect or Reconnect

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    9 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  May 13, 2025