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← RingCentral Ideas

Settings and activity

33 results found

  1. Sync RingCentral Desktop Application With RingCX

    298 votes

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    Planned  ·  25 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Erik supported this idea  · 

  2. The ability to turn on / turn off "Lateral extension dialing" within IVRs

    28 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Erik supported this idea  · 

  3. Option to include IVR Menus within the Company Directory

    28 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Erik supported this idea  · 

  4. Holiday/Night Button

    91 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Erik supported this idea  · 

  5. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    79 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Erik supported this idea  · 

  6. Account-Wide Holiday Settings and/or Holiday Templates

    244 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Erik supported this idea  · 

  7. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    321 votes

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    Planned  ·  102 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Erik supported this idea  · 

  8. Add Reboot / Resync / Restart All or Multiple Phones at the same time

    25 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Erik supported this idea  · 

  9. Checking the IP address associated with the IP Phone under the Admin Portal

    41 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Erik supported this idea  · 

  10. Show the current IP of deskphones

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Erik supported this idea  · 

  11. Disable/Enable 2 Factor Authentication on certain users

    24 votes

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    Under Review  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    Erik supported this idea  · 

  12. Fast Forward/Rewind controls on voicemail via deskphones

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Erik supported this idea  · 

  13. GUI access for phones or IP address display in admin portal

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Erik supported this idea  · 
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