Settings and activity

429 results found

1. RingCentral app EXE installers. Option to disable update/prompt to update

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Margarette supported this idea  ·  Sep 25, 2024

2. RC App for mobile - Call logs

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 20, 2024

3. Stop Queue Call from Ringing on Offline Users!

   51 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 20, 2024

4. Add the ability to include Limited Extensions in Call Queue groups.

   18 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 18, 2024

5. Allow Super Admin Users to Manage What Counts as an Abandoned Call

   46 votes

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   Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 18, 2024

6. Option to route to MVP Call Queue voicemail while waiting in Queue

   33 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 17, 2024

7. Forward a voicemail to a call queue voicemail

   22 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 17, 2024

8. Full Agent Login Time Reporting Capabilities

   45 votes

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 17, 2024

9. choose which users/extensions will be archived

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 12, 2024

10. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 10, 2024

11. Ability to change line 1 and line 2 presence for Deskphones

    9 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 10, 2024

12. Give a reminder when calls are in Park

    74 votes

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    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Margarette supported this idea  ·  Sep 9, 2024

13. Custom Return Call Routing for Call Park Timeout

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 9, 2024

14. Press 0 to divert back to operator when on hold or in call park

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 9, 2024

15. The Call Forwarding Feature from one extension to another extension

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 9, 2024

16. Allowing customers to log in using their email address to a different account even if it is already associated to another account.

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 5, 2024

17. SMS Auto-Forwarding

    92 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 5, 2024

18. Automatic text forwarding

    42 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 5, 2024

19. Use same email address use for multiple extensions

    27 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 5, 2024

20. run user status report

    48 votes

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    Under Review  ·  10 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 4, 2024