Settings and activity

418 results found

1. To get a log of the calls that are made by Notifications Plus

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette shared this idea  ·  Feb 20, 2025

2. Integration with EMR AthenaHealth

   8 votes

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   Under Review  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Feb 20, 2025

3. Allow for extending the call log data retention to 6 months

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Feb 19, 2025

4. Increase data retention for call logs more than 2 years

   26 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Feb 19, 2025

5. shorten a video recording

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Edit…  ·  Delete…  ·  Admin →
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   Margarette shared this idea  ·  Feb 13, 2025

6. Fax data retention to have longer period of being in the system with higher amount of sent and received storage.

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Feb 12, 2025

7. Increase Received Faxes Limit for more than 200

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Feb 10, 2025

8. Have option to access and delete AI Notes on Admin portal

   17 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Feb 7, 2025

9. presence keys template for Polycom phones

   22 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Feb 3, 2025

10. Template for Intercom and Presence setting

    35 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Feb 3, 2025

11. Status based call handling options

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Feb 3, 2025

12. Update the article about "Log Out of RingCentral Phone for Desktop"

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 30, 2025

13. Reputation Management support for phone numbers being flagged as Spam.

    44 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 29, 2025

14. Call waiting to apply on call queue members.

    74 votes

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    7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

    https://support.ringcentral.com/article-v2/Allowing-agents-to-handle-multiple-calls-in-a-RingEX-call-queue.html?brand=RingCentral&product=RingEX&language=en_US

    Margarette supported this idea  ·  Jan 27, 2025

15. Customize Time in Performance Reports

    35 votes

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    3 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 24, 2025

16. performance reports

    17 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 24, 2025

17. Agent Analytics: Log Agent Queue Uptime

    9 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 22, 2025

18. Comprehensive Call Tracking in Business Analytics - Including Call Queue and Individual User Extensions

    19 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 22, 2025

19. Customized waiting time settings in Call parking

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 21, 2025

20. history of who owned a number

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 20, 2025