Settings and activity

237 results found

1. 2N IP phone

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Aug 15, 2024

2. Audit Trail Enhancements

   192 votes

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   60 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   
   

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

   Margarette supported this idea  ·  Aug 12, 2024

3. Voicemail reporting

   7 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Aug 12, 2024

4. Allow users to place call on hold to answer second incoming call

   13 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Aug 10, 2024

5. See all support cases in the support portal

   5 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Aug 10, 2024

6. All cases to show on https://support.ringcentral.com/case.html

   4 votes

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   Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Aug 10, 2024

7. Better options for access to queue mailboxes when HIPAA restrictions are enabled

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Aug 5, 2024

8. HIPAA Compliance Banner in RingCentral Account

   2 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Aug 5, 2024

9. Show Toll-free minute usage in Service Web

   46 votes

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   New  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Aug 1, 2024

10. Apply key template on Presence for yealink device

    28 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Aug 1, 2024

11. Allow for custom Caller ID rules to be imported via csv or CRM Integration (example Salesforce).

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 30, 2024

12. call recording

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 29, 2024

13. Bulk Update Voicemail Pin

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 29, 2024

14. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    142 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 25, 2024

15. Increase Retention Period for Sent Faxes

    59 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 23, 2024

16. Reducing Toll-Free SMS Validation Time

    3 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 23, 2024

17. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    38 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 22, 2024

18. CNAM Update less than 48 hours and 14 days

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 22, 2024

19. New customers/users could have been prompted about CNAM and its limitation

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 22, 2024

20. Ability to download or view SMS transcripts

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 18, 2024